Site Manager - Secret Clearance

DirectViz SolutionsFort Gregg-Adams, VA
Onsite

About The Position

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. DVS is actively seeking an experienced Site Manager for a position located at Fort Gregg-Adams VA. This role is responsible for overseeing IT operations, ensuring high-quality service delivery, and managing all contract-related activities in support of mission-critical systems and training environments. This position requires an active Secret clearance.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or related field OR Minimum 5 years of relevant experience in lieu of a degree
  • At least 5 years of experience (within the last 10 years) serving in a Site Manager or similar leadership role
  • Demonstrated experience managing: Enterprise IT systems and infrastructure
  • Help desk/work order systems (e.g., Remedy)
  • Large-scale IT support environments
  • Strong communication skills with the ability to: Read, write, and speak English fluently
  • Interface with government stakeholders and technical teams
  • Active Secret security clearance

Responsibilities

  • Serve as the primary point of contact for all contract performance and daily operations
  • Provide oversight of technical and administrative coordination for all IT work orders using systems such as Remedy
  • Ensure timely, complete, and high-quality execution of all contract requirements
  • Develop corrective action plans, manage deliverables, and ensure customer satisfaction
  • Oversee lifecycle support and maintenance of 13,000+ IT assets, including: Servers, desktops, laptops, tablets Printers, scanners, and multifunction devices Cellular devices and communication systems
  • Ensure operational readiness of wired/wireless and private network environments
  • Manage IT support for classroom environments, including: GCSS-A Mission Command systems Audio/Visual (AV) systems and presentation technologies
  • Support both specialized and multi-use training classrooms
  • Maintain automation systems used for student, faculty, and staff training
  • Coordinate all contractor and customer-generated IT work orders
  • Manage subcontractors and ensure alignment with contract objectives
  • Monitor performance metrics including timeliness, quality, and issue resolution
  • Ensure compliance with professional, ethical, and contractual standards

Benefits

  • Competitive compensation
  • Comprehensive medical benefits
  • 401(k) match
  • Generous PTO accrual
  • Professional development reimbursement
  • Corporate-funded technology certifications
  • Robust employee recognition and appreciation programs
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