Site Manager - Craney / Lafayette

Hana Technologies and Systems•Portsmouth, VA

About The Position

As a Site Manager you will be responsible for working with the Program Manager, supervising a team of Lieutenants, and ensuring our Security team maintains the highest security standards in compliance with our contract, customer expectations, and our Company policies and procedures. You will be responsible for leading the team that safeguards the site, while also providing excellent customer service to its visitors. Your team will control access points, perform patrols, detect and deter unauthorized activity, and respond decisively to potential threats. Your leadership, professionalism, and sound judgment ensure order, safety, and mission readiness at Craney Island Fuel Terminal and Lafayette River Annex.

Requirements

Education: Bachelor’s Degree preferred. Education may be substituted with relevant experience.
Experience: Minimum of four (4) years managing security operations at multiple sites in comparable size, operations, and scope. Minimum of 3 years of experience working as an Armed Security Officer (commercial or law enforcement) in the last five (5) years; or minimum of two (2) years of honorable service as a member of any US Armed Forces
Must be proficient using firearms (9mm and AR-15)
Age: Be at least 21 years of age or be an honorably discharged veteran
Background: Must not have felony convictions and no convictions for domestic violence crime
Proof of Legal Residency: Must be a U.S. citizen. Dual citizenship is prohibited
Communication: Speak and be literate in English to the extent of writing, reading and understanding printed regulations, orders, and instructions.
Possess a valid current state-issued driver’s license
Have current or able to acquire Class A Large Capacity License to Carry Firearms
Have current or can obtain required background security clearance
Pass Drug Test
Psychological Testing Requirement: CPI/ MMPI tests
Medical Health Evaluation : Physical exam, Visual, Auditory
Physical Abilities Test: 1.5 mile run in less than 17.30 min/ 19 push-ups in 2 min
Be able to wear duty belt (20lbs), stand, walk, run, remain alert.
Upon Hire, the candidate must be available to successfully complete mandatory 2-week training which includes classroom lectures, tactical portions, firearms range, OC/ Baton, and CPR/ First Aid.

Nice To Haves

High standards of ethics, integrity, and dependability
Dedication and sense of pride in your work
Strong situational awareness and ability to remain calm under pressure
Excellent customer service and interpersonal communication skills
Professional demeanor and appearance (meets military requirements)
Team-oriented and safety-conscious
Ability to work varied days/schedules – to include nights, weekends, and holidays.

Responsibilities

Leadership. The Site Manager is responsible for working with the Program Manager to foster a “one-team” culture. In our “one-team” culture, the Site Manager sets the standard and is expected lead the Lieutenants, to adhere to our Core Values, and to champion the security and safety of the site and Company employees.
Positive Work Environment. The Site Manager is responsible for working to create a positive work environment for all employees where we adhere to our Core Values and treat each other with dignity and respect.
Schedule Implementation. The Site Manager is responsible for developing and implementing schedules, including, among other things, the timely publication of the schedules, backfilling unscheduled call-offs, and making last minute modifications to the schedules to avoid unexpected open posts, all in accordance with Company policies and procedures and applicable CBA commitments.
Guard Force Discipline. The Site Manager is responsible for leading the Lieutenants and maintaining work discipline among the officers to ensure the effective security of Craney Island Fuel Terminal and Lafayette River Annex and ensure Company employees follow all Contract requirements, applicable laws and regulations and Company’s policies and procedures. Working with the PM, the Site Manager addresses performance violations in conformance with the Company’s Progressive Disciplinary Policy and other applicable policies.
Attendance. The Site Manager is responsible for ensuring all officers report to work on time and for working with Lieutenants in assigning relief in the event of early departures due to illness or other unexpected events. The Site Manager is responsible for the fair and consistent enforcement of our attendance policy in accordance with our Progressive Disciplinary Policy
Performance Recognition. The Site Manager is responsible for creating a work environment where excellence is rewarded. This includes, but is not limited to, the implementation of the Company’s Spot Award Program and other award programs in a fair and consistent manner and in compliance with our Core Values and applicable Company policies and procedures.
QC Inspections. The Site Manager is responsible for overseeing and implementing inspections at the beginning of their shifts and periodically thereafter. Each Lieutenant is also responsible for assisting the Site Manager with implementing our Quality Control Program. This may include, as an example, testing knowledge of their post orders, visitor directions, and other matters relevant to their duties.
Alertness. The Site Manager is responsible for establishing and maintaining a program for Supervisors (LTs) to visit all posts throughout shifts to ensure that our officers are alert and attentive to their environment. The Site Manager is also responsible for conveying situational awareness regarding developing events.
Safety The Site Manager conducts safety inspections of the work environment to identify and mitigate potential hazards. Reminds Lieutenants and Security Officers of seasonal or situational safety concerns (e.g., adverse weather, pandemic protocols, slip-and-fall risks) in accordance with the Company Safety Plan. Additionally, the Site Manager helps ensure all officers handle their firearms responsibly and maintain proficiency in accordance with company and regulatory standards.
Administration. The Site Manager is responsible for performing and overseeing administrative tasks including, but not limited to, preparing work reports and other documentation, conducting investigations, payroll timekeeping, drafting policies and other similar administrative support requested by the PM.
Emergency Backfill. The Site Manager is responsible for establishing a backfill plan for emergency circumstances to prevent an opening or weakness in the security perimeter.
Support Hana’s mission and uphold company standards of ethics, integrity, and professional excellence always.
Other Duties. The Site Manager may be asked to perform other duties as assigned by the Program Manager to ensure the effective and efficient security operations in fulfillment of the Company’s mission.