Site Manager - Allen County, Indiana

Vanna Health•Fort Wayne, IN

5h•$80,000•Onsite

About The Position

Vanna Health is seeking an experienced operator to manage our services in Allen County. This role will be responsible for the overall success of our Allen County operation, managing our clinical teams and working with our community partners to ensure excellent coordination of care for our members. The Site Manager will ensure a high standard of operational excellence and will work closely with Clinical and Technology leadership to identify opportunities for continuous improvement across the entire organization. We are looking for someone who is able to collaborate across all teams at Vanna, manage client and partner relationships, and who has the ability to look forward and plan ahead for future growth and business development opportunities. This role is perfect for someone who is passionate about solving complex, systemic problems in healthcare and believes in the ability to foster meaningful change in members’ lives through person-to-person engagement and clinical best practices, combined with innovative technology. This role is fully in-person located in our office and around the county.

Requirements

Experience working and scaling a high growth services organization
Comfort managing to numbers–this role requires understanding Vanna’s key performance metrics and leading the team to meet those metrics
Experience managing cross-functional implementations of new projects from start to finish
5+ years of people management experience providing mentorship, feedback, and professional development for direct reports
Experience working in the healthcare industry involving complex physical and behavioral care, including SMI (serious mental illness)
Bachelor’s degree
Tech-comfortable; able to use digital tools to stay organized, communicate effectively, and support day-to-day operations
Valid driver’s license and ability to travel into the office daily

Nice To Haves

Experience with Medicaid
Experience providing community and home-based care
Experience collaborating with clinical and software development teams
Past entrepreneurial experience such as operating at an early stage company or pursuing your own idea

Responsibilities

Ensure consistency and excellence in the delivery of Vanna's services to our members which include but are not limited to assertive community outreach, member centered engagement, coordination of comprehensive health care needs, and connecting members to care providers and necessary resources for wellbeing
Ensure that Vanna’s Allen County site meets its business objectives, including key performance indicators and overall budget
Hire great people to grow our talented team of coaches, and ensure their success and continued growth
Manage coaches and provide mentorship and feedback
Work with the clinical and technology teams to continually improve Vanna’s internal processes and the quality care for all members; proactively look for opportunities to improve our services.
Build relationships with health system clients and community partners, ensuring high quality communication and establishing positive longterm relationships