Site Manager

DOCS MEDICAL GROUP•Bethel, CT

3d•Onsite

About The Position

The Site Manager plays a key role in leading the daily operations of our Stamford clinic, ensuring seamless patient care, efficient workflow, and full compliance with company policies. This position blends leadership and hands-on clinical duties — balancing administrative oversight with direct patient interaction as a certified Medical Assistant. The ideal candidate leads by example, embodying our Core Values: Patients Over Everything, Trusted Companion, Driven by Excellence, A Step Beyond, and 4 Wheel Drive.

Requirements

Certified Medical Assistant (CMA, RMA, or equivalent) — required.
2–4 years of clinical experience in urgent care, primary care, or similar setting.
Proficiency with Electronic Health Records (EHR).
Strong understanding of OSHA, HIPAA, and healthcare compliance standards.

Nice To Haves

Prior leadership or management experience preferred.

Responsibilities

Oversee daily clinic operations to maintain efficiency and quality of patient care.
Manage facility needs, ensuring all supplies, equipment, and resources are available.
Implement and uphold workflows that enhance productivity and patient satisfaction.
Lead, coach, and support Medical Assistants and front-line staff.
Conduct staff training and ensure competency in both clinical and administrative duties.
Foster teamwork, morale, and professional growth across the team.
Monitor clinic budgets, orders, and supply usage to ensure cost-effective operations.
Assist in meeting financial goals and optimizing resource allocation.
Ensure every patient receives compassionate, high-quality care.
Address patient feedback and concerns promptly and professionally.
Maintain a welcoming, organized, and compliant clinic environment.
Ensure adherence to company policies and healthcare regulations (OSHA, HIPAA, etc.).
Conduct quality checks to verify proper procedures and documentation.
Maintain readiness for audits and inspections.
Analyze scorecards and operational data to identify trends and opportunities.
Report on clinic performance, patient volume, and staffing metrics.
Collaborate with regional leadership to support company-wide goals.