Site Manager - Specialty Clinic - Requisition #379809

Oaklawn Hospital • Marshall, MI

105d

About The Position

The Site Manager is responsible for the day-to-day operations of one or more practice sites, which includes staffing, patient flow, expense management, and other functions required to maintain an effective service-oriented practice. The role requires a consistent outward mindset and exemplary effort in accomplishing goals and objectives while helping others achieve theirs. The Site Manager ensures daily staffing levels are met, assists in the selection, training, supervising, evaluation, and discipline of site staff in conjunction with OMG Administration, and implements systems and standard work to ensure smooth and efficient operations. Additionally, the Site Manager monitors key performance and quality indicators regularly, works with Central Billing and OMG Administration to ensure proper data input and collection procedures, and monitors budget performance while assisting in the development of an annual budget. The role also involves serving as a liaison for the practice site to various Oaklawn departments and outside agencies, assisting in quality initiatives, identifying barriers to service, and ensuring established policies and procedures are followed.

Requirements

• Bachelor's Degree in Healthcare Administration, Business-related field, or equivalent combination of education and clinic management experience.
• Successful management experience in multiple provider practices is preferred.
• Excellent customer service and organizational skills.
• Ability to work independently.
• Experience with Word and Excel.
• Experience with physician incentive programs (CPC+, PCMH, PGIP, etc.) and LEAN or Six Sigma preferred.
• Strong understanding of medical terminology is preferred.

Responsibilities

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing goals and objectives.
• Assures daily staffing levels are met.
• Assists in selection, training, supervising, evaluations, and discipline of site staff in conjunction with OMG Administration.
• Implements systems and standard work to ensure smooth and efficient operation of the practice.
• Monitors identified key performance and quality indicators on a regular basis.
• Works with Central Billing and OMG Administration to ensure data input and collection procedures are followed.
• Monitors budget performance regularly and assists with the development of an annual budget.
• Ensures established policies, procedures, and protocols are followed to accomplish daily tasks and long-range goals.
• Serves as a liaison for the practice site to various Oaklawn departments and outside agencies.
• Assists in various quality initiatives.
• Identifies barriers that inhibit service and works to remove them.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree