Kaiser Permanente-posted 9 months ago
Manager
Pleasanton, CA
Ambulatory Health Care Services

Manages the activities of the optometry department which includes quality, service, and costs. Ensures compliance with established regulations.

  • Supervises the optometry staff.
  • Ensures compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
  • Monitors the quality of service and utilization of standards.
  • Ensures staff provides the highest quality of patient care and services.
  • Manages the day to day clinical practice standards, staffing, payroll, budgets, fiscal management, and quality improvement.
  • Develops and implements action plans to improve staff development.
  • Monitors the allocation and utilization of personnel based on continual changes in member requests for appointments and provides the best level of patient care while identifying savings opportunities.
  • Investigates and resolves member concerns regarding patient care and services.
  • Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management.
  • Minimum five (5) years of experience as a practicing optometrist required.
  • Minimum three (3) years of experience in managing professional staff required.
  • Graduate from an accredited school of optometry.
  • High School Diploma or General Education Development (GED) required.
  • Optometrist License (California).
  • National Provider Identifier required at hire.
  • Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.
  • Demonstrated interpersonal communication skills.
  • Knowledge of federal, state, and local requirements.
  • Must be able to work in a Labor/Management Partnership environment.
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