Site Manager, Laboratory

OhioHealth•Dublin, CA

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: This position leads the planning, organization and management of the hospital's laboratory services including operations and staff. He/she develops and implements appropriate laboratory polices and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled up Metrics for OhioHealth Laboratory Services.

Requirements

Bachelor's Degree (Required)
ASCP - American Society for Clinical Pathology - American Society for Clinical Pathology
MINIMUM QUALIFICATIONS Bachelor's degree in Medical Technology or science related field with completion of Medical Technology Certification.
3-5 years of management experience in a hospital or laboratory setting.
Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology
Process management skills including Lean and 6 Sigma
advanced management/financial skills including preparation of business cases, strategic planning and goal deployment
5 years of management experience in a diverse laboratory setting
experience with Outreach or Reference Lab business models

Responsibilities

Responsible for daily operations of Laboratory Services through effective and efficient utilization of staff and equipment.
Plans, organizes and manages all aspects of laboratory testing performed on the campus limited responsibility at RMH to those sections without section manage r ; works closely with campus CLIA director to assure appropriate technical expertise and support is available for the campus
Collaborates with nursing, ancillary and medical staff to ensure ongoing delivery of quality patient care
Represents and integrates laboratory services into hospitals total health care system by actively attending management team meetings and participating on hospital committees
works closely with nursing and physicians to assure that all clinical needs are met
Technical responsibilities include establishing, modifying and implementing procedures and policies in collaboration with all campuses to assure maximum standardization of practices across the system
Ensures compliance with regulatory agencies including FDA, CAP, CLIA, TJC, OSHA, CMS
Secures and retains staff of qualified personnel through recruitment, selection, training and motivating.
Addresses personnel issue to maintain a productive and pleasant work environment
actively involved in staff development and identifying associates to mentor for succession planning
Serves as campus specific representative within the OhioHealth Laboratory Services management team relative to strategic planning, regulatory compliance, accreditation, instrument selection, APEx initiatives, etc.
contributes to development and achievement of annual goals and objectives for OhioHealth Laboratory Services5%
Provides knowledge and expertise in the development and management of operating and capital budgets
Recommends and justifies budgetary needs
Prepares and submits appropriate variance reports as required
Assumes accountability for the site business unit.
Measures and monitors campus specific metrics including all four quadrants of the balanced scorecard
proactively address gaps, produce and implement action plans
provide campus specific metrics for rolled up lab scorecard/dashboard
Other duties as assigned
will vary based on site
some sites may require working in staffing capacity to assure necessary levels of laboratory services are maintained at all times
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.