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The Site Leader is accountable for the daily operations of a small site and serves as the primary point of contact for a small team. This role is responsible for escalating and reporting facility-related issues to assigned leadership, maintaining acceptable profit levels, and ensuring customer service expectations are met. The Site Leader performs contracted office services, including but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services. For locations without a designated Site Manager, the Site Leader serves as the primary on-site contact for customer issues and contract compliance.