Site Lead (Retail/Travel)

Display Max•Howell, MI

11d

About The Position

The Site Lead is a full-time, travel-based leadership role responsible for overall onsite execution of large-scale retail fixture installations, merchandising resets, remodel projects, and construction-related scopes at customer locations nationwide. The Site Lead serves as the highest field authority onsite and is responsible for coordinating multiple teams, directing Lead Specialists, ensuring project scope execution, maintaining safety and quality standards, and serving as the primary field liaison to Field Supervisors, Ops Managers, Project Management and client representatives. This role provides field-level leadership, mentors team members, ensures safe and accurate execution of work, and serves as a communication link between field teams and project leadership. Assignments may require extended overnight travel for weeks or months at a time, including weekend and non-standard hours.

Requirements

Expert-level knowledge of retail fixture installation and merchandising execution
Advanced understanding of construction-related modifications and structural builds
Strong mentoring and coaching ability
Strong multi-team leadership and coordination skills
Ability to manage complex deployments and shifting priorities
Strong problem-solving and decision-making ability under pressure
Clear and professional communication with clients and internal leadership
Ability to interpret technical drawings, layouts, and project documentation
Comfort using smartphones, apps, reporting software, and documentation systems
Ability to work overnight and flexible schedules
2+ years of retail fixture installation, merchandising, remodel, or construction experience preferred
1+ years in leadership role or equivalent training
Demonstrated experience leading large or multi-team projects
Advanced knowledge of fixture systems and installation methods
Ability to perform physical labor including bending, climbing, and standing for extended periods
Valid driver’s license required
Reliable transportation
Smartphone capable of email and app usage
Forklift and scissor lift certification
Willingness to travel extensively and remain on assignment for extended periods

Responsibilities

Serve as primary onsite leader for large-scale or multi-team deployments
Direct and coordinate Lead Specialists and field team members
Ensure all scope of work is completed safely, accurately, and on schedule
Interpret planograms, fixture drawings, construction schematics, survey documents, and scope materials
Develop daily execution plans and assign team responsibilities
Monitor productivity, quality, and safety compliance across all onsite teams
Troubleshoot complex installation, merchandising, and construction challenges
Serve as primary field communication point with Project Manager and client representatives
Ensure accurate and timely daily reporting and documentation
Oversee timekeeping accuracy and field documentation
Escalate personnel, safety, or project concerns appropriately
Mentor and develop Lead Specialists and field personnel
Maintain job-site organization and cleanliness
Travel to assigned retail accounts nationwide
And any other duties needed to help drive our vision, fulfill our mission, and abide by our organization’s values.