SITE LEAD | Downtown Charlotte $25.00/hr (#95)

Sunstates Security•Charlotte, NC

34d•$25•Onsite

About The Position

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Requirements

5-7 years of security leadership experience (supervisor level or higher).
Strong knowledge of security operations, access control, risk management, and incident response.
Demonstrated ability to manage complex scheduling and staffing requirements.
Proficiency with eHub or similar workforce management systems.
Excellent communication, interpersonal, and conflict-resolution skills.
Ability to lead under pressure and respond effectively in emergency situations.
Strong report-writing, documentation, and administrative abilities.
High school diploma or GED required, associate or bachelor’s degree preferred.
State-required security licenses or credentials (where applicable).
CPR/First Aid/AED certification preferred or required based on contract.

Nice To Haves

Additional security or emergency management certifications are a plus.

Responsibilities

Provide daily leadership and direction to all security personnel assigned to the site.
Oversee shift supervisors to ensure full execution of staffing, coverage, performance expectations, and incident response.
Act as the primary on-site contact
Ensure all officers are trained, equipped, and compliant with site policies, post orders, and company standards.
Conduct routine on-site inspections.
Oversee scheduling for the entire site and maintain accurate staffing levels
Ensure shift supervisors properly manage callouts
Review and approve overtime usage
Ensure all scheduling adjustments, documentation, and post changes are accurately entered in eHub.
Partner with the Account Manager (AM) to manage hiring needs, onboarding, and personnel placement.
Ensure enforcement of all site-specific policies, post instructions, and standard operating procedures.
Monitor and support the operation of access control, CCTV, alarm systems, and other security technologies
Lead and oversee patrol activity, facility inspections
Maintain compliance with company policies and contractual obligations
Maintain site-wide attendance, training records, equipment inventory, and accountability documentation.
Address conduct or performance issues
Provide coaching, development, and performance feedback to supervisors and officers.
Ensure all corrective actions are coordinated with and documented for the Account Manager.
Manage uniform compliance, credential requirements, and equipment readiness
Lead emergency actions
Ensure all personnel are trained and familiar with emergency procedures and routes.
Facilitate and participate in drills, table-top exercises, and preparedness activities.