Site Lead, Data Center Operations, JoinOCI

Oracle • Ashburn, VA

99d

About The Position

The position involves oversight of critical spaces within a data center, focusing on capacity management, monitoring power and cooling requirements, and responding to critical events and incidents. The role requires collaboration with external groups to support and resolve issues impacting data center operations, as well as partnering with colocation suppliers and vendors to ensure 100% uptime and availability. The individual will complete small projects independently and work with their manager on planning and executing larger local projects. Responsibilities also include managing security and access controls for the site, handling procurement and inventory of data center equipment, and working collaboratively with partner and cross-functional teams. The role demands providing technical guidance to vendors, overseeing hardware installation and decommissioning workflows, and performing rack and stack operations for data center equipment. Daily tasks will be managed through internal tooling systems such as JIRA and Confluence, with a strong emphasis on documentation and compliance with standard operating procedures (SOPs). Participation in training aligned with corporate objectives is also expected to bridge skill gaps and learn new relevant technologies. The candidate will work independently, evaluating incoming work and taking appropriate actions to resolve issues while knowing when to escalate matters appropriately.

Requirements

• 3-5 years working in an IT environment.
• Knowledge of server/storage/network hardware systems and components.
• Knowledge of critical data center infrastructure power and cooling.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Ability to be a good team player.
• Strong interest in learning new data center concepts and technology.
• Dependable and trustworthy.
• Strong verbal and written communication skills.
• Experience assisting on-call technicians and responding to critical events as needed.
• Knowledge of IT hardware concepts (RAID, Linux/Unix, CLI, etc.).
• Knowledge of network connectivity concepts (Layer 1 connectivity within the data center).

Nice To Haves

• 2-year or 4-year degree or relevant work experience.
• 4+ years of enterprise data center experience.
• Linux administration knowledge or other command line interface knowledge/experience.
• 2+ years of experience in structured cabling (copper/fiber) and testing of cables.
• 2+ years of experience in cooling and electrical systems concepts inside the data center.
• Experience in repairing and working on enterprise server hardware.

Responsibilities

• Oversight of critical spaces including capacity management and monitoring power and cooling requirements.
• Responding to critical events and incidents.
• Collaborating with external groups to support and resolve issues impacting data center operations.
• Partnering with colocation suppliers and vendors to ensure 100% uptime and availability.
• Completing small projects independently and assisting in larger local projects with management.
• Managing security and access controls for the site.
• Receiving, tracking, and shipping data center equipment as needed.
• Working collaboratively with partner and cross-functional teams within the data center.
• Providing technical guidance to vendors and fostering vendor relationships.
• Overseeing hardware installation and decommissioning workflows.
• Performing rack and stack of data center equipment including servers and networking devices.
• Handling daily work through internal tooling systems such as JIRA and Confluence.
• Documenting activities and ensuring compliance with SOPs.
• Participating in training to bridge skill gaps and learn new technologies.
• Evaluating incoming work and resolving issues independently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees