Site Installation Technician for Advanced Therapies Products - Field/Travel

Siemens Healthineers

24d•Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Your Role: You perform installation and repairs of Advance Therapies equipment to support to the field service organization in accordance with factory specifications. You maintain tools & parts inventory, schedule maintenance on tools, test equipment, etc. and complete documents required of all installations. You communicate and escalate technical issues and delays; keep installation projects on schedule; assure quality; evaluate room layout and installation quality of our install vendors; You troubleshoot technical problems and repair out of box failures and shipping damage; order missing or damaged parts; provide feedback to vendors, factory, project management and planning as needed. You travel with customer-facing stakeholders (e.g., those required to visit a customer/business partner site or interact in-person with customers at any conference or meeting) OR visit on-site, whether regularly or occasionally, at any Siemens Healthineers location. You participate in an "All-Hands-On-Deck" response to achieve deadlines related to business goal timelines.

Requirements

Training, certification or degree in technical area relevant to product knowledge
1-2 years of experience or an equivalent combination of education and experience
Successful [demonstration or /commitment to develop areas of key responsibilities presented above
Ability to travel overnight 100% of the time
Strong communication and customer service skills
Organized, self-sufficient and capable of working with little or no supervision
Valid driver's license and good driving record required
Candidate should live near a major airport within the United States

Nice To Haves

Advance Therapies installation or maintenance experience preferred
Ability to troubleshoot and evaluate room layouts and site planning blueprints

Responsibilities

Perform installation and repairs of Advance Therapies equipment to support to the field service organization in accordance with factory specifications.
Maintain tools & parts inventory, schedule maintenance on tools, test equipment, etc. and complete documents required of all installations.
Communicate and escalate technical issues and delays; keep installation projects on schedule; assure quality; evaluate room layout and installation quality of our install vendors
Troubleshoot technical problems and repair out of box failures and shipping damage; order missing or damaged parts; provide feedback to vendors, factory, project management and planning as needed.
Travel with customer-facing stakeholders (e.g., those required to visit a customer/business partner site or interact in-person with customers at any conference or meeting) OR visit on-site, whether regularly or occasionally, at any Siemens Healthineers location.
Participate in an "All-Hands-On-Deck" response to achieve deadlines related to business goal timelines.