Site Host Lead (FT) - Summit View Inn

Schulte Hospitality GroupMount Shasta, CA
4dOnsite

About The Position

Summit View Inn, located in Mount Shasta, California is seeking a Site Host Lead. JOB DUTIES & RESPONSIBILITIES Split time between the front desk (20%) and housekeeping (80%) responsibilities. Personally inspect and clean guest areas, including sleeping rooms and public spaces/grounds, ensuring they meet established cleanliness and quality standards. Keep the office neat and organized. Learn reservation and communication software. Ensure smooth check-in and check-out for all guests. Have flexible availability and be able to work open to close, and to follow cash-handling procedures. Make up beds and change linens. Sweep, scrub, mop floors. Vacuum carpets, rugs and draperies. Wipe down and sanitize wash basins, mirrors, tubs and showers. Dust or clean/polish furniture, fixtures and fittings. Empty and clean trash containers. Pick up litter and perform light yard work around property. Take in-room inventory, and report product use and items that guests have taken Report any repairs needed. Make sure all lost and found items are logged. Sort, wash, load and unload dirty laundry, and then fold, and put away clean laundry. Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area. Assist with special events and group meetings, including setup of AV and sound equipment. Perform other duties or special projects as assigned.

Requirements

  • 1+ years previous front desk and housekeeping experience preferred.
  • Working knowledge of Microsoft Office Products, and a general level of comfort with using the internet and learning new software programs.
  • Ability to communicate effectively and understand written and verbal instructions in English
  • Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
  • Pushing/pulling objects weighing up to 75 lbs. without assistance.
  • Remaining on your feet for extended periods of time.
  • Remaining stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day
  • The noise level in the work environment can be moderate and occasionally loud (typical of a hotel setting).

Responsibilities

  • Split time between the front desk (20%) and housekeeping (80%) responsibilities.
  • Personally inspect and clean guest areas, including sleeping rooms and public spaces/grounds, ensuring they meet established cleanliness and quality standards.
  • Keep the office neat and organized.
  • Learn reservation and communication software. Ensure smooth check-in and check-out for all guests.
  • Have flexible availability and be able to work open to close, and to follow cash-handling procedures.
  • Make up beds and change linens.
  • Sweep, scrub, mop floors.
  • Vacuum carpets, rugs and draperies.
  • Wipe down and sanitize wash basins, mirrors, tubs and showers.
  • Dust or clean/polish furniture, fixtures and fittings.
  • Empty and clean trash containers.
  • Pick up litter and perform light yard work around property.
  • Take in-room inventory, and report product use and items that guests have taken
  • Report any repairs needed.
  • Make sure all lost and found items are logged.
  • Sort, wash, load and unload dirty laundry, and then fold, and put away clean laundry.
  • Take care of our guests and help answer their questions. Develop a thorough knowledge of room types and amenities, local recommendations and fun things to do in the area.
  • Assist with special events and group meetings, including setup of AV and sound equipment.
  • Perform other duties or special projects as assigned.

Benefits

  • Work today, get paid today, with Daily Pay!
  • Free telemedicine and virtual mental health care access for all crew members starting day one!
  • Multiple health insurance and life insurance options for eligible crew members.
  • 401k plan + company match
  • Paid time off for eligible crew members
  • Holiday pay/ paid holidays
  • Pet insurance
  • Employee Assistance Program
  • Discounted hotel rooms
  • Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
  • Brand Perks – Hotel discounts, outdoor life perks, and so much more!
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