Site Fulfillment Operations Leader

Curriculum Associates

2d • Onsite

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Site Fulfillment Operations Leader, Midwest Facility, is responsible for leading all operational aspects of the company’s second warehouse location in the Midwest. This role serves as the on-site operational leader during facility buildout, startup, and post–go-live stabilization, with accountability for staffing, readiness, and sustained performance. This role is expected to be hired prior to facility go-live and actively participate in buildout, commissioning, hiring, training, and operational launch activities. You must reside in the St. Louis area to be considered for this role.

Requirements

• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field (or equivalent experience).
• 8–10+ years of warehouse or distribution leadership experience.
• Minimum 5 years in a leadership role managing full-site warehouse operations.
• Experience overseeing facilities of comparable size, volume, and workforce complexity.
• Experience participating in or leading WMS, automation, or material handling system implementations during facility startup or expansion.
• Demonstrated success in multi-site organizational structures.

Nice To Haves

• Advanced degree in Supply Chain, Operations Management, Business or Industrial Engineering
• Lean or Six Sigma certification.
• Experience implementing warehouse management systems (WMS), automation, or material handling technologies.
• Demonstrated experience building strong safety cultures in warehouse or industrial environments

Responsibilities

• Lead all inbound, outbound, inventory control, and distribution activities.
• Ensure on-time, accurate order fulfillment while meeting service level agreements (SLAs).
• Monitor KPIs including productivity, labor efficiency, inventory accuracy, and safety.
• Partner closely with the Warehouse Expansion Project Lead and third-party PMO during facility buildout, systems readiness, and go-live execution.
• Build and scale the site workforce from pre-opening through steady-state operations, including hiring, training, scheduling, and performance management.
• Own operational readiness activities including SOP development, training completion, safety certification, and go-live preparedness.
• Support inventory transition and outbound cutover planning from existing distribution centers to the Midwest facility.
• Oversee workforce planning and staffing
• Identify cost-saving initiatives and process improvements.
• Ensure high inventory accuracy and effective cycle counting processes.
• Ensure consistent application of company policies and performance management practices.
• Ensure compliance with all regulatory requirements and internal operational controls.
• Lead post–go-live stabilization efforts, addressing early performance gaps and ensuring rapid attainment of service, productivity, and accuracy targets.
• Lead safety audits, training programs, and risk mitigation initiatives.
• Partner with Transportation, Order Management, and Supply Chain teams.
• Provide regular operational reporting to the VP Service Operations.
• Collaborate in development and implementation of operational plans aligned with company-wide warehouse strategy.
• Lead and develop a high-performing warehouse team (supervisors, managers, support staff).
• Demonstrated ability to lead warehouse startup, launch, or major operational transition initiatives.
• Drive standardization and best practice adoption across both warehouse locations.
• Foster a culture of accountability, engagement, safety, and continuous improvement.
• Assist in implementation of new systems, automation, or process enhancements as required
• Maintain close coordination with the Sr Manager, Warehouse Operations to ensure alignment across both facilities.
• Lead safety audits, safety training programs, and risk mitigation initiatives.
• Ensure compliance with OSHA regulations and company safety policies.
• Establish incident reporting (both actual and near misses), root cause analysis, and corrective action processes.
• Drive employee engagement in safety programs and ensure safe operating practices across all warehouse activities.
• Lead continuous improvement initiatives using Lean principles and structured problem-solving methodologies.
• Identify and implement process improvements that enhance productivity, reduce operating costs, and improve service levels.
• Implement best practices related to warehouse flow, labor productivity, inventory accuracy, and operational efficiency.
• Establish performance management routines including KPI monitoring, root cause analysis, and corrective action planning.
• Promote a culture of operational excellence and continuous improvement throughout the facility.

Benefits

• Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company’s 401k plan and receive an employer match.
• Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager