Site Director
unifyCX•San Antonio, TX
401d
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About The Position
The Operations Site Director at UnifyCX is a key leadership role responsible for overseeing the day-to-day operations of the call center in San Antonio. This position involves collaborating with corporate leaders to align operational strategies with company goals, enhancing client relationships, and fostering a culture of continuous improvement. The Site Director will lead a large team, manage performance metrics, and ensure compliance with regulations while driving operational excellence.
