Site Director

Buchanan Hauling and Rigging Inc.•Houston, TX

About The Position

At Buchanan Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees—which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. At Buchanan, our employees are our greatest asset. As a Site Director, you’ll provide full-site leadership for a high-performing logistics operation—driving sales growth, service execution, team development, and financial performance. This is a hands-on, high-accountability leadership role for someone who thrives in a fast-paced environment, builds strong teams that win and retain business, and leads from the front by prospecting, selling, and setting the standard for business development. As a key leader in the Logistics Division, the Site Director champions Buchanan’s values of Determination, Integrity, Safety, and Community in every decision and interaction.

Requirements

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Strategic thinker with a track record of driving sales growth
Proficiency in CRM software and sales analytics tools
Ability to analyze data and make informed decisions
Strong negotiation and presentation skills
Result-oriented with a strong drive for success
Innovative and adaptable to change
Ability to work under pressure and meet deadlines
High ethical standards and professionalism
Minimum of 10 years sales experience with at least 5 years in a leadership role
High school degree or equivalent required

Responsibilities

Launch, lead, and scale the satellite office while owning site results across growth, service execution, talent development, and profitability
Operate the site with full P&L accountability, including budgeting, forecasting, productivity planning, and margin management
Build and maintain a clear operating rhythm (KPI dashboard, weekly scorecards, pipeline inspections, and execution cadence)
Model a “lead from the front” approach by maintaining personal prospecting activity and setting a high standard for outreach
Own pipeline health and conversion by driving consistent new business, account expansion, and retention strategies
Lead consultative selling and deal strategy (lane strategy, solution design, pricing discipline, and margin protection)
Enforce sales process and CRM discipline through routine activity reviews, deal reviews, and win/loss coaching
Monitor and improve core KPIs (margin, load count, coverage %, service performance, claims/escalations, and customer satisfaction)
Recruit, hire, onboard, and develop Account Managers and support roles; build a strong bench for growth
Set clear expectations tied to activity, conversion, growth, margin, and retention; coach gaps and address underperformance quickly
Serve as the senior escalation point for customers; step in early to resolve issues with urgency and accountability
Ensure compliance with company SOPs, pricing guidelines, and internal controls while reinforcing Buchanan values and a high-performance culture
Other duties as assigned (responsibilities may change with or without notice)