Site Director- Vadnais Heights

MNGIVadnais Heights, MN
3dOnsite

About The Position

Site Director- Vadnais Heights Position Details Schedule: Full-time (40 hours/week) Location: MNGI Digestive Health Vadnais Heights location Salary Range: Starting range $113,776 - $130,853/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education) Benefits Health Coverage: Medical, Dental & Vision Insurance Retirement: 401(K) with Company Match, Profit Sharing Time Off: Generous PTO, Holiday Pay, Floating Holiday Disability Coverage: Short & Long-Term Disability Family Support: Paid Leave and Disability Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Requirements

  • Bachelor’s degree is preferred.
  • 5 years of progressively responsible leadership or management experience is required.
  • In most cases license is not required, however, in some circumstances a current license as Registered Nurse (RN) in Minnesota may be required.
  • Must be BLS certified.
  • Demonstrated ability to lead staff group.
  • A variety of computer software applications including proficiency in Microsoft Word, Excel, Outlook and working knowledge of PowerPoint.
  • Customer Service Business and management principles
  • Problem Solve, prioritize and meet deadlines
  • Multi-task and be detail oriented
  • Use Active Listening Skills
  • Work independently as well as in a team environment
  • Communicate effectively verbally and in writing including ease with public speaking
  • Communicate effectively with internal and external customers at all levels
  • Participate in ongoing leadership development activities.

Responsibilities

  • Strategy Implementation In collaboration with the Operations Management Group provide input to and implement operational changes.
  • Participates in and promotes efforts to measure and track implementation of operational changes.
  • Provides advice, counsel and support to Site Medical Director to ensure the smooth functioning of the sites.
  • Provides recommendations to physician leadership and professional management to improve clinical care and company performance.
  • In collaboration with the Site Medical Directors, and at the direction of the Executive Committee, maintain open communication and follow up with external relationships.
  • Communication Email summary of team meeting and comments back to operational leadership within a week after the meeting.
  • This will keep front line feedback active with the OMG group and comments will help guide current projects or implementation plans.
  • Management of Resources Reviews budgets and performance.
  • Makes recommendations to improve financial performance including opportunities to build external relationships.
  • Regularly reviews physician staffing and schedules.
  • Coordinates access with Site Medical Director, the Senior Director of Practice Access and Utilization, and the Provider Requests department, according to current criteria for access.
  • Assists Human Resources, Operations Management Group, and Site Medical Director with the recruiting, orientation and assessment of new physicians.
  • Works with Site Medical Director to ensure efficient use of company resources, maximum utilization of company facilities and safe and effective patient care.
  • Prepares physician team meetings.
  • Serves on cross-company task forces or multi-disciplinary task forces as assigned.
  • Maintain relationships with the local hospital administration, as assigned by the Operations Management Group.
  • Monitor hospital outpatient access, where applicable, and discuss any concerns with the designated physician responsible for that hospital relationship.
  • Review any concerns submitted through advocacy, regarding the designated hospital, per normal process.
  • Responsible for maintaining a high performing staff including providing adequate training, resources and staffing levels to support the efficient functioning of the site.
  • Develops Clinic Managers, Endoscopy Nurse Managers or charge staff and delegates appropriately in order to promote smooth-running facilities.
  • Identify and request site resource needs including equipment, materials and staff.
  • Conducts periodic assessment of performance for staff as indicated by current criteria.
  • Projects staffing needs in order to allow consistent and smooth-running departments.
  • Assures staff training and orientation and familiarity with available resources, current regulations and processes.
  • Maintains familiarity with the processes performed on site, standardizes and recommends best practice whenever possible.
  • Provides coaching, mentoring and opportunities for staff interested in professional growth.
  • Is aware of and follows company policies and procedures.
  • Maintains education and knowledge.
  • Available to attend a majority of assigned meetings.
  • Serve as a resource for those responsible for Admin on Call.
  • Clinical Quality Reviews patient complaints or concerns as requested by the patient advocate team.
  • Promptly and appropriately responds to concerns, as applicable or as requested, including investigation of root causes, implementing corrective action, responding to patients as appropriate, and recommending system-level improvements to prevent patient complaints.
  • Documents communications and actions per company policy.
  • Promotes measurement of patient satisfaction among staff to ensure useful data is coming back to the site regarding areas of improvement.
  • Takes steps to understand, communicate and act on patient satisfaction data to continually improve the patient experience at MNGI.
  • Provides high quality clinical care on site by ensuring a well-functioning, collaborative team of staff.
  • Addresses issues of performance or behavior with individual employees in collaboration with Clinic Managers/Endoscopy Nurse Managers.
  • Involves Site Medical Director with issues related to physician performance or behavior.
  • Monitor data for provider quality and communicate any concerns to the Site Medical Director Holds quarterly meetings with Site Medical Director where at a minimum ASC related quality is discussed.
  • Any and all other duties as assigned.

Benefits

  • Medical, Dental & Vision Insurance
  • 401(K) with Company Match
  • Profit Sharing
  • Generous PTO
  • Holiday Pay
  • Floating Holiday
  • Short & Long-Term Disability
  • Paid Leave and Disability
  • Discretionary Bonus Based on Company, Department, and Individual Goals
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