Site Director/Office Manager

U.S. Environmental Rental•Elmhurst, IL

1d•$70,000

About The Position

U.S. Environmental Rental is recognized as the leading provider of environmental testing equipment rentals. The organization distinguishes itself through its commitment to quality, exceptional service, and deep technical expertise regarding the products we represent. Site Directors are entrusted with managing individual branches in partnership with a local sales manager. Their duties encompass organizing and coordinating office administration and procedures, enhancing efficiency, and ensuring safety standards are met. Additional responsibilities include developing intra-office communication protocols, streamlining administrative processes, inventory management, supervising office staff, and delegating tasks effectively. Successful Site Directors demonstrate high energy and versatility, adeptly handling diverse administrative and executive support functions. They can work independently with minimal supervision, possess strong organizational skills, and thrive amidst the challenges of supporting a dynamic office environment comprised of varied personnel.

Requirements

High school diploma or equivalent required; a bachelor's degree in business or a related field is preferred but not mandatory
Technical background desired but not essential; enthusiasm for learning about environmental technology and its applications is valued
Managerial experience is a prerequisite
Previous experience as an office manager or similar role preferred
Familiarity with Microsoft Office products (Outlook, Word, Excel) and office equipment

Nice To Haves

Preferred skills and experience in environmental technology and/or small electronics

Responsibilities

Structure and organize office operations and procedures to maximize efficiency and effectiveness
Facilitate company meetings as needed
Coordinate with Human Resources and IT departments to ensure compliance with office policies, and maintain office equipment
Manage relationships with vendors, service providers, and landlords, including negotiating contracts to secure favorable terms
Deliver comprehensive support to visitors and clients
Supervise office services by overseeing operations, correspondence, filing systems, supply requests, and clerical assignments
Develop and implement procedural guidelines for record protection, retention, disposal, retrieval, and staff transfers
Formulate, implement, and enforce office policies and location-specific standards
Evaluate employee performance and audit targets
Delegate assignments, oversee subordinate tasks, monitor performance, and provide mentorship to staff and department managers
Lead recruitment processes, provide onboarding and training for new employees, and encourage high performance through effective coaching
Open the facility each morning and ensure all systems-including phones, servers, and lobby electronics-are operational
Support customer service by managing call handling, forwarding, and maintaining well-organized, stocked public areas
Establish and enforce inter-office organization and cleanliness standards
Verify completion of daily closing routines
Monitor office supply inventory to maintain appropriate stock levels
Conduct reviews and analyses of special projects, keep management informed, and identify trends for actionable recommendations
Distribute training materials, circulate policy and SOP revisions, and confirm timely completion of employee timecards
Collaborate with staff to sustain facility cleanliness across all areas including lobby, exterior, workspaces, and walkways
Maintain consistent communication with all departments to verify task completion
Fulfill all reasonable assignments as delegated
Partner with Human Resources to update office policies when necessary