Site Delivery Lead

West Shore Home • Mechanicsburg, PA

7d • Onsite

About The Position

As a Site Delivery Lead at West Shore Home, you will own the physical and logistical execution of technology deployments for Greenfield and Brownfields, decommissions, and other initiatives, guided by Infrastructure-defined standards and Site Reliability management oversight. As the frontline executor for site builds, the Site Delivery Lead ensures consistent quality, accuracy, and accountability across all deployment activities.

Requirements

• 2+ years of experience in IT Support, network installation, field services, or technical deployment roles.
• Excellent communication skills (written and verbal), with ability to translate technical concepts into business-friendly summaries.
• Valid driver’s license and ability to travel to branch locations.

Nice To Haves

• Experience coordinating technology deployments or fit-outs within branch-based environments, retail, or distributed operations strongly preferred.

Responsibilities

• Responsible for vendor coordination, equipment readiness, structured cabling and network equipment installation oversight, device deployment, conference room setup, printer implementation, branch connectivity validation, and post-launch handoff.
• Participate in SRE practices including verification and monitoring of network and resource health, along with troubleshooting and completion of escalation workflows from Tier 1 support and requires strong operational awareness, disciplined process execution, and the ability to manage predictable and repeatable workstreams.
• Validate all network services, ISP connections, SSIDs, VPN tunnels, and branch routing meet readiness requirements.
• Participate in root-cause validation after cutovers or major incidents.
• Maintain up-to-date checklists, site readiness forms, post-deployment reports, and cutover documentation.

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed