Philadelphia Site Data Collector Part Time

CorroHealth

52d•Hybrid

About The Position

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Site Data Collector Virtix Health offers a range of services and products to its clients. In a medical chart retrieval capacity, the Records Retrieval Agent represents the clients/health plans in requesting and collecting medical records from healthcare providers. This is a hybrid role. The expectation of this position is to collect medical records both in person and electronically from providers offices. In addition, this position will also provide telephonic assistance to schedule and retrieve medical records by contacting provider offices gathering and recording appropriate data, verifying existing information, and ensuring records are timely retrieved.

Requirements

Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience
Previous call center sales or collections experience acceptable with experience in a healthcare environment or office setting preferred
Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
Professionally skilled in verbal and written communication
Must be willing to travel
Demonstrate accuracy and attention to detail in the retrieval lifecycle process
Must have reliable high-speed internet
Understanding of HIPAA regulations
Computer skills with navigation of applications
High School diploma or equivalency required

Responsibilities

Accurately and efficiently conduct medical record abstraction services both in-person and electronically
Travel to medical facilities in specified area of region from home to complete review services as assigned by Virtix Health and represent Virtix Health with medical facility staff.
Scan relevant components of the medical record to support clinical reviews to be performed
Contact provider offices to request copies of medical records
Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices
Schedule retrieval with accurate and timely updates using the Virtix Health retrieval application
Provide professional communication and customer service with provider offices throughout the record retrieval process
Make regular and consistent phone calls to complete timely retrieval
Enter and maintain records into the in-house computer application to document and track record retrievals
Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of a spreadsheet
Pass quality and accuracy testing as requested in a timely manner
Fulfill those responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the Company.