Site Coordinator

Ricoh Americas • Woodland Hills, CA

132d

About The Position

The Site Coordinator is accountable for the daily operations of a solo-person site, responsible for performing contracted office services including, but not limited to, Copy services, Courier Services, Managed Print services, Hospitality, Imaging, and Mail services.

Requirements

• High school or GED is required.
• 1+ years of experience in a related field (B2B and/or technical).
• Previous 1+ year Customer facing work experience required.
• Demonstrated knowledge and understanding of technology.

Responsibilities

• Responsible for daily operations of a mail room, copy center, or scanning facility.
• Operating office equipment such as PC, Copiers, Multifunction Devices, Imaging & Mail Equipment.
• May be responsible for Courier Services, Reception Services, Switchboard Operations, Shipping & Receiving, Delivering and Processing of Mail.
• Handles formal contact with the customer on a daily basis.
• Responsible for effective implementation and management of RICOH Service Excellence Programs.
• Understands how to operate the required equipment/software efficiently to achieve service level agreements.
• Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.
• May maintain daily routine functions including creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.
• May include interaction with contracted vendors, facility management, and occupants.
• May be responsible for office-supply inventory re-ordering.
• May be responsible for Conference room coordination and A/V equipment resource management.
• Maintains positive internal working relationships with all department employees by communicating in a professional manner.
• Collects and provides data to assigned leadership and customer, including completing monthly reports to customers with support from assigned leadership.
• Ensures financial responsibilities are met.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees