Site Coordinator

Ricoh • San Francisco, CA

1d

About The Position

Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services.

Requirements

• High school or GED is required
• 1+ years of experience in a related field (B2B and/or technical)
• Previous 1+ year Customer facing work experience required
• Demonstrated knowledge and understanding of technology
• Tactical thought processing
• Ability to present to a small group
• Moderate Problem-Solving Skills
• Basic Customer Service skills
• Basic Technical aptitude
• Basic Written and Verbal Communication skill

Responsibilities

• Responsible for daily operations of a mail room, copy center, or scanning facility including
• operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment
• May be responsible for: Courier Services, Reception Services, Switchboard Operations,
• Shipping & Receiving, Delivering and Processing of Mail
• Handles formal contact with the customer, on a daily basis.
• Responsible for effective implementation and management of RICOH Service Excellence Programs
• Understands how to operate the required equipment/software efficiently to achieve service level agreements.
• Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.
• May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.
• May include interaction with contracted vendors, facility management and occupants.
• May be responsible for office-supply inventory re-ordering.
• May be responsible for Conference room coordination and A/V equipment resource management.
• Maintains positive internal working relationships with all department employees by communicating in a professional manner.
• Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership.
• Ensures financial responsibilities are met.
• Performs other duties as assigned

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED