Site Coordinator

Ricoh Americas Holdings

About The Position

Site Coordinator Position Profile The Site Coordinator is accountable for the daily operations of a solo‑person site . This role is responsible for delivering contracted office services including, but not limited to: Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services. Job Duties and Responsibilities Responsible for daily operations of a mail room, copy center, or scanning facility. Operate office equipment such as PC, copiers, multifunction devices, imaging and mail equipment. May support functions including: Courier Services Reception Services Switchboard Operations Shipping & Receiving Mail delivery and processing Serve as the main point of contact with the customer on a daily basis. Implement and manage Ricoh Service Excellence Programs effectively. Understand and operate required equipment/software efficiently to meet service level agreements. Achieve profitability by effectively utilizing company materials and supplies. May maintain daily routine tasks such as: Creating/completing work orders Contractor monitoring Inspections Reporting facility‑related issues Providing support as needed May interact with contracted vendors, facility management teams, and building occupants. May be responsible for office supply inventory and re‑ordering. May manage conference room scheduling and A/V equipment resources. Maintain positive internal working relationships by communicating professionally. Collect and provide data to leadership and customers, including completing monthly reports with support. Ensure financial responsibilities are met. Perform other duties as assigned.

Requirements

High school diploma or GED
1+ year of experience in a related field (B2B and/or technical)
1+ year of customer‑facing work experience
Demonstrated understanding of basic technology
Tactical thought‑processing skills
Ability to present to small groups
Moderate problem‑solving ability
Basic customer service skills
Basic technical aptitude
Basic written and verbal communication skills

Responsibilities

Responsible for daily operations of a mail room, copy center, or scanning facility.
Operate office equipment such as PC, copiers, multifunction devices, imaging and mail equipment.
May support functions including: Courier Services Reception Services Switchboard Operations Shipping & Receiving Mail delivery and processing
Serve as the main point of contact with the customer on a daily basis.
Implement and manage Ricoh Service Excellence Programs effectively.
Understand and operate required equipment/software efficiently to meet service level agreements.
Achieve profitability by effectively utilizing company materials and supplies.
May maintain daily routine tasks such as: Creating/completing work orders Contractor monitoring Inspections Reporting facility‑related issues Providing support as needed
May interact with contracted vendors, facility management teams, and building occupants.
May be responsible for office supply inventory and re‑ordering.
May manage conference room scheduling and A/V equipment resources.
Maintain positive internal working relationships by communicating professionally.
Collect and provide data to leadership and customers, including completing monthly reports with support.
Ensure financial responsibilities are met.
Perform other duties as assigned.