SITE COORDINATOR

Team Health • Elko, NV

416d

About The Position

The Site Coordinator position is responsible for maintaining and reconciling billing documents to ensure efficient workflow within the Billing Center. This role requires proactive communication and collaboration with various hospital departments to resolve issues related to chart management and billing processes. The individual must adhere to productivity standards while ensuring compliance with legal and ethical standards.

Requirements

• High school diploma or equivalent required.
• One year of office experience preferred with previous experience in medical billing, hospital or clinic registration, or other medical office experience preferred.
• Critical thinking skills required to examine registration and clinical documentation.
• Ability to develop and maintain positive working relationships.
• Excellent communication skills (verbal and written).
• Advanced computer skills; adaptable with the ability to learn proprietary applications and new software programs.
• Excellent organizational skills.
• Detail-oriented and efficient with time management.
• Ability to work independently.

Responsibilities

• Demonstrate knowledge of service orientation and associated behaviors consistent with the mission statement.
• Collect all necessary billing documents and reconcile billing documents to the daily logs/schedules.
• Process documents (paper or electronic) within Team Health's designated timeframes, as established by management.
• Coordinate obtaining additional clinical information from clinicians on missing or incomplete charts.
• Work closely with various hospital departments, Physicians, and CRNAs to recover missing or incomplete charts and obtain documentation necessary for billing.
• Access hospital information systems or work with facility representatives to procure missing demographic and insurance data and/or to reconcile inconsistent registration data elements to facilitate efficient billing.
• Initiate proactive communication with the Billing Center, the Client Services Manager, the Medical Director, the Regional Medical Director, and the facility to resolve issues that impede effective chart management processes.
• Alert the Site Coordinator Manager and seek assistance when an activity may require deviation from established policies, procedures, guidelines, and/or protocols.
• Responsible for notifying the Site Coordinator of coverage needs at the facility and any batching issues.
• Participate in the designing, implementing, and evaluating performance improvement activities and efforts.
• Maintain personal adherence to professional confidentiality standards established within the department and by legal, ethical, and hospital standards (e.g., HIPAA compliance).
• Maintain professional appearance.
• Maintain a consistent schedule as established.
• Submit paper or electronic (Kronos) timesheets within the established time frame.
• Other duties as assigned by the Site Coordinator Manager.

Benefits

• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K program (Discretionary matching funds available)
• Employee Assistance Program
• Dental plans & Vision plans
• Generous Personal time off
• Eight Paid Holidays per year
• Quarterly incentive plans
• Training Programs
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED