Site Coordinator - SANE/Residency

Blue Ridge Health•Hendersonville, NC

About The Position

Blue Ridge Health is currently seeking a Site Coordinator to be part of our Clinical Team and support our Sexual Assault Nursing Exam and Residency teams in Hendersonville, NC. The Site Coordinator I (SANE/Residency Program) is responsible for managing patient care, SANE staffing schedules, Residency Program staffing schedules, delivering excellent customer service, and providing support for staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations.

Requirements

High school diploma or equivalent required.
Knowledge of medical terminology
Two years’ experience working in an outpatient medical practice setting required.
Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

Nice To Haves

Bachelors in Business or Health Care Administration or related field, preferred
If CSS has Certification/Licensure, Specific Requirements include:MA: Medical Assistant Certification or Registered Medical Assistant. May also have CNA certification with at least one-year clinical experience working as a medical assistant
Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.

Responsibilities

Responsible for effectively organizing and/or prioritizing work to assist with efficient patient flow in the clinic.
Responsible for providing administrative support for clinic tasks and provider team.
Responsible for completion of clinical work and assigned tasks related to SANE patient care.
Management of SANE patient records.
Cooperation and fulfillment of records requests or subpoenas of information regarding SANE patients.
Coordination of patient schedules for the SANE program.
Oversee SANE on call scheduling, training and oversight of Sexual Assault Nurse Examiners scheduled for on call.
Work with Safelight CEO to assist with regular ongoing meetings (in person or virtual) with SANE on call team. Ensures staff meet as scheduled for ongoing training and support as part of a Sexual Assault Response Team (SART)
Arrange additional medical follow up and linkage to care for survivors into Blue Ridge Health services and programs.
Develop and Maintain Provider Clinic Schedules
Develop and maintain daily, weekly, and yearly base schedules for each provider for Teaching Health Center locations: North Justice Street and Chimney Rock including call, attending, coverage, and department responsibilities
Works with clinic managers to approve PTO requests prior to developing schedules
In coordination with Residency Program Administrator and Curriculum Specialist, approves and makes appropriate changes to schedules and manages last minute changes
Coordinates faculty schedules with Residency Program Administrator and Residency Curriculum Specialist to produce timely and accurate patient care schedules
Manages weekly schedule has appropriate number of providers each patient care session to ensure access to patient care
Develop and maintain monthly call schedules, including daily, weekend, holiday coverage as needed.
Responsible for arranging coverage when call patterns break down