Site Coordinator & Academic Advisor

University of Charleston•Charleston, WV

49d•Onsite

About The Position

The Site Coordinator & Academic Advisor serves as the University of Charleston's full-time representative at Camp Bull Simons, FL, supporting all aspects of academic advising, student services, and university operations for UC students enrolled through the School of Leadership. This dual-role position provides on-site coordination for academic programs, supports the success and retention of distance-learning students, and ensures seamless communication between UC, Camp Bull Simons leadership, and enrolled service members. The position reports to the Dean of the School of Leadership and works collaboratively with the SOL program directors and university administrative offices.

Requirements

Bachelor's degree required; Master's degree preferred, preferably in student development, higher education, leadership, counseling, or a related field.
At least one year of experience in higher education academic advising, student services, or related roles preferred.
Demonstrated understanding of the needs of adult learners, active-duty service members, and veterans.
Strong organizational, problem-solving, and communication skills.
Ability to work independently in a remote site environment while maintaining regular communication with the main campus.
Proficiency with web-based learning and communication tools (e.g., learning management systems, Zoom, student information systems).
Demonstrated ability to collaborate effectively with faculty, staff, and external partners.

Nice To Haves

Prior experience working within a military education setting or with Department of Defense academic programs preferred
Knowledge of University of Charleston programs and policies preferred
Experience managing site operations or program coordination in higher education preferred

Responsibilities

Provide proactive, student-centered advising for military and distance-learning students enrolled in UC's School of Leadership programs.
Assist students with educational planning, course sequencing, and understanding degree and institutional requirements.
Monitor student enrollment, persistence, and academic progress, intervening as needed to support retention and success.
Maintain regular office hours to serve students, including scheduled evening or weekend availability as needed.
Track and contact students who fail to register or disengage ("stop-out") to assess needs and facilitate re-engagement.
Serve as a single point of contact for students and faculty regarding course registration, academic performance, and support services.
Collaborate with UC offices (Registrar, Financial Aid, Student Solutions, etc.) to connect students with appropriate resources.
Attend SOL and university meetings as required and provide timely reports on advising and enrollment activity.
Develop and sustain strong relationships with adult and military learners, ensuring a positive UC experience and alignment with their professional goals.
Serve as the primary UC representative on-site at Camp Bull Simons to coordinate communication between UC administration, faculty, students, and CBS leadership.
Manage day-to-day operations related to UC's academic programs offered on-post, including space utilization, scheduling, and student support.
Support the logistical coordination of classes, technology, and university materials at the Camp Bull Simons education center or designated facilities.
Collaborate with UC's IT team to support distance learning technology, ensuring seamless operation of classroom technology and troubleshooting audio/visual or connectivity issues during in-seat courses.
Facilitate student onboarding, including orientation, technology access, and support for online learning systems (eLearn, student portal, etc.).
Assist with course delivery support, ensuring faculty have necessary access and resources for on-post course delivery.
Promote UC's academic programs within the Camp Bull Simons community, coordinating with base education personnel to expand awareness and participation.
Maintain accurate records of site activity, enrollment, and communications for reporting to the School of Leadership and university leadership.
Ensure that UC's presence and activities on-post adhere to all base regulations, facility agreements, and the Memorandum of Understanding between UC and Camp Bull Simons.
Support university outreach, recruitment, and partnership efforts related to the Camp Bull Simons location.