Site Assistant (Nights)

Colorado Village Collaborative•Denver, CO

45d•$22•Onsite

About The Position

The Site Assistant will work in collaboration with the Site Coordinators and Site Manager to ensure that the MicroCommunity (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers, and the broader community. Specifically, the Site Assistant will support the on-site Site Coordinator in their leadership to the Micro-Community operations and programming as outlined below. The expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below: Schedule/ Hours: 30-40 hrs/wk on site at MC, 10-hr shifts, 9:30 pm-7:30 am Additional time will be spent in organizational meetings and meeting with MC community members, etc.

Requirements

High School Diploma or equivalent.
Experience in operating computerized office equipment and telephones.
Cell phone to download and access CVC applications is required
Cultural Competence
Time management
Excellent written and verbal communication
Ability to relate to people from diverse backgrounds and experience
Trauma-Informed approach
Creativity and flexibility
Resilience and thick skin

Nice To Haves

Homeless shelter operations experience is preferred
At least one year of being successfully housed is preferred
Reliable transportation is preferred.

Responsibilities

Community Member Support
Community Member Participation
Perform site walks in coordination with the Site Coordinator
Monitor daily activities using the Daily Activity Log, this includes issues, incidents, and other notable occurrences
Accountability/Complaints/Compliance
Support Site Coordinators with community member compliance with MC Use agreements, and notify community members when they are not in compliance.
Track and record these notifications, follow-up plans, etc.
Complete all Public Health cleaning and food temp logs are completed
Support Site Coordinators with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow-up plans, etc.
Report community member accountability and non-compliance to MC Coordinators
Support Site Manager with community member accountability process including exiting community members when appropriate and with guidance
Communication with MC community members while providing stable, trauma-informed interactions with community member
Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc.
Responsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de escalation, etc.
Ops staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sites
Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc
Build Relationships with MC community members
Build relationships and establish rapport with community members
Connect MC community members to resource navigation
Connect MC community members to personal crisis support as needed
Assist with coordination of Community Dinners
Prepare space and set up for dinners
Make sure plates and utensils are available
Provide a supportive role in any Conflict Management or resolution coordination with guidance from Site Coordinator
If violence or threats of violence break out at the MC, support Site Coordinator with responding and reporting to Site Manager
Provide a support role for Exiting community members as necessary with guidance from Site Coordinators
Support Site Coordinator with filling out all Site logs, i,e. Cleaning logs, Site Walks, Meal Temps
Support Site Manager with data collection and reporting, as needed
Other duties as assigned.