SIS Account Coordinator - Corporate

Shaw Industries-posted 3 months ago
Full-time • Entry Level
Dalton, GA
Textile Product Mills
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Shaw Industries is seeking an Account Coordinator. As an Account Coordinator you will support Account Managers serving annuity clients in market segments including but not limited to government, retail, corporate, education, healthcare, specified living, and hospitality. This position will support Account Managers in completing daily activities and duties related to managing their accounts, including but not limited to responding to proposal requests and processing orders through Winbid, wholesale, and E-commerce systems. This position will work closely with Account Managers to accomplish set goals for accounts. Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

  • Support Account Managers in responding to requests for project proposals.
  • Support the segment with special projects as directed by the account manager or business manager.
  • Set up customer accounts in Winbid.
  • Support daily order process.
  • Verify scopes of work for proposals.
  • Obtain POs or job detail from customer websites.
  • Upload customer POs.
  • Generate Winbid POs.
  • Coordinate with Customer Service and Transportation to enter and track material orders.
  • Manage proper assignment of inventory.
  • Confirm shipment details and coordinate timely delivery of products.
  • Create payable entries for vendor invoices including Shaw material, third party suppliers, and installer invoices.
  • Generate receivable invoice and support third party billing as needed.
  • Develop and maintain professional relationships with internal and external customers and partners.
  • Support AMs in account-specific reporting requirements.
  • Monitor and allocate blanket inventory reserved for designated accounts.
  • Support AM in proper records retention.
  • Follow up on past dues and enter notes to AR in Winbid.
  • Support account management duties in AM absence or as needed.
  • Submit job closings and coordinate with Operations team to ensure timeliness of payables, billings, and job closings.
  • High school diploma/GED and 3+ years previous administrative experience.
  • Ability to come into office at a minimum 3 days a week (Dalton, GA).
  • Knowledge of the industry and standard practices is beneficial.
  • Strong negotiation and conflict resolution skills required.
  • Excellent verbal and written communication skills necessary for corresponding with internal and external customers, sales team members, and interdepartmental associates.
  • Willingness to work on special projects as needed.
  • Excellent typing skills and proficient computer skills; must be knowledgeable in Microsoft Office.
  • Ability to perform with minimal supervision and significant independent judgment.
  • Health, Dental, and Vision Insurance.
  • Health Savings Account.
  • Shaw Family Health and Dental Centers.
  • Behavioral and Mental Health Support.
  • Paid Time Off.
  • Bereavement and Holiday Pay.
  • Paid Parental Leave and Leave of Absence Pay.
  • Employee Discounts.
  • Wellness Incentive Program.
  • Career Development & Education Assistance.
  • 401(k) Retirement Savings Plan.
  • Disability & Life Insurance.
  • Financial and Retirement Planning.
  • Medical & Social Security Assistance.
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