Simulator Systems Technician III, Lead - MA

Cymstar•Chicopee, MA

About The Position

Responsible for analyzing malfunctions, the repair of, calibration, inspection, overhaul, modification, re-programming, maintenance support and operation of simulators, trainers, computers and digital image visual systems. This position requires shift work as required for successful operations of the C-5 Training System (TS).

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Technical/Associate s degree is desired with five (5) to eight (8) years experience as a flight simulator technician or equivalent job-related experience.
Knowledge of commonly used concepts, practices, and procedures within the field.
Related skill areas should include technical writing and presentation skills.
Ability to read, analyze, and interpret common professional literature.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to management, and colleagues.
Ability to comprehend and apply basic mathematical skills.
Experienced and proficient in the use of standard Personal Computer productivity software tools including word processors, spreadsheets, presentation graphics, project management, and databases.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
U.S. Citizenship. Must be able to obtain a Secret Level Clearance
Familiar with basic and advanced pieces of specialized tools and test equipment such as oscilloscopes, function generators, DVM, torque wrenches, etc.
The employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
The employee is frequently required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds, must frequently lift and/or move up to 25 pounds, and must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Comply with company policies and procedures and work instructions
Follow company standards of professionalism
Treat customers and coworkers with respect
Be honest and dedicated in your work
Follow directions of supervisory and management staff
Comply with Company quality standards
Maintain a professional appearance and comply with any company dress code

Nice To Haves

Aircraft maintenance work experience within an Aerospace Repair shop environment and an Airframe & Propulsion license (highly desired).

Responsibilities

Assists students and instructors with operation of training devices, including DMO activities (setup, power on/off, readiness testing, initialization, and related support).
Prepares the system for operation IAW onsite operational and technical manuals and performs required operational support functions.
Operates the WST as an aircrew member (pilot, copilot, flight engineer, or instructor) to evaluate system operation.
Conducts systems interface checks, system-level diagnostics, and device readiness-for-training checks.
Executes system initialization, recovery, and reset actions during training operations.
Conducts voice communications on phone, interphone, and radio circuits.
Provides senior-level expertise for troubleshooting, multi-system fault isolation, and root-cause analysis.
Diagnoses and resolves problems associated with training device initialization or operation.
Diagnoses malfunctions of computers and associated equipment; performs readiness tests and repairs.
Applies fundamental troubleshooting procedures to maintain interfaces and peripheral equipment used with computers.
Possesses extensive practical knowledge of electronic circuits, computer theory, and hydraulic/pneumatic control and power systems.
Performs scheduled preventive maintenance, unscheduled maintenance, inspections, repair, calibration, overhaul, and re-programming tasks.
Applies comprehensive technical knowledge to solve complex problems by interpreting maintenance manuals, drawings, and related documentation.
Supports maintenance planning through identification of recurring issues and corrective action recommendations.
Installs changes and updates to simulators and support equipment as required.
Interprets and works with computer systems using various operating systems.
Installs and maintains Computer-Based Training (CBT) networks, servers, and workstations.
Provides networking and information systems support for training devices and associated networks.
Interprets detailed circuit diagrams, schematics, and electrical drawings.
Performs soldering operations on delicate microelectronic and electronic assemblies.
Installs and verifies approved hardware/software upgrades and configuration changes to ensure alignment with current baselines.
Supports sustainment engineering and lifecycle sustainment activities as required.
Maintains required documentation of all maintenance activities, including work orders, repair status, actions taken, inventory, and material control functions.
Ensures accuracy and completeness of maintenance, configuration, and discrepancy records.
Tracks spares and consumables, providing detailed documentation for sustainment reporting.
Provides senior-level input for maintenance planning and recurring discrepancy trends.
Adheres to all health, safety, security, and local base procedures.
Supports cybersecurity compliance tasks (patching, scans, documentation) under ISSM/ISSO guidance.
Supports preparations for FAA-level certification inspections.
Works independently while receiving general technical direction from site leadership.
Attends required weekly, monthly, and quarterly meetings.
Maintains compliance with company professionalism standards, policies, and operational requirements.