Simulator Center Manager

Skip Barber Racing School•Town of Islip, NY

1d•Onsite

About The Position

The Skip Barber Simulator Center is seeking a motivated, business-minded Simulator Center Manager to oversee daily operations, manage private and corporate events, and lead our seasonal league programs. This role is ideal for a high-energy individual who understands customer experience, enjoys motorsports and esports culture, and is driven to grow a thriving, community-focused facility.

Requirements

Experience in customer service, hospitality, event management, or facility operations preferred.
Strong interest in motorsports, esports, or simulator racing (prior sim experience a plus, but not required).
Comfort working with PCs, Windows-based systems, and basic technical troubleshooting skills are required.
Proven ability to manage multiple responsibilities in a fast-paced environment.
Strong communication, organizational, and leadership skills.
Self-starter mentality with a passion for driving business growth and building community.
Availability on evenings and weekends for league nights and special events.

Responsibilities

Oversee day-to-day simulator center operations, ensuring a smooth, professional, and welcoming environment.
Manage the booking calendar for rentals, walk-ins, private events, and league nights.
Ensure all simulators, equipment, and facility technology remain in top operational condition; coordinate maintenance when needed.
Train, schedule, and supervise part-time staff and event support personnel.
Handle cash management, reporting, inventory, and opening/closing procedures.
Greet and assist customers, ensuring top-tier hospitality and a memorable experience for all guests.
Deliver basic simulator and racing instruction for new or inexperienced participants.
Manage customer issues, questions, and escalations with professionalism and enthusiasm.
Maintain an environment aligned with the Skip Barber brand standards and service expectations.
Plan, coordinate, and execute private group events, corporate outings, and special programs.
Run seasonal league events, including driver check-ins, heat scheduling, scoring, rule enforcement, and awards.
Collaborate with Skip Barber leadership to create unique event formats that enhance customer engagement.
Work with marketing to promote recurring event nights and new program offerings.
Proactively seek opportunities to increase foot traffic and bookings through outreach to local businesses, schools, clubs, and community organizations.
Develop and execute grassroots marketing initiatives (flyers, partnerships, promotions, email campaigns).
Generate ideas to attract new customers and retain existing ones, including competitions, themed nights, memberships, and loyalty programs.
Serve as the on-site leader and primary point of contact for company leadership.
Ensure all safety, cleanliness, and operational standards are met.
Maintain a positive culture among staff and customers, fostering a fun, competitive, and inclusive environment.