Simulation Operations Specialist

North Idaho College • Cda, ID

84d • $65,223 - $78,267

About The Position

Join North Idaho College in supporting the future of healthcare education through innovative simulation technology. As a Simulation Operations Specialist, you'll ensure the seamless operation of our Simulation Center by managing specialized systems, supporting faculty, and helping students gain hands-on, real-world learning experiences. In this role, you will serve as an administrator for simulation and virtual healthcare technology, including medication systems and simulation software. You'll be instrumental in preparing and running simulation-enhanced courses, programming and troubleshooting scenarios, and maintaining detailed documentation to guide faculty and staff. Beyond day-to-day operations, you'll collect and analyze instructional and system data and collaborate with faculty to design learning experiences aligned with industry best practices. You'll also manage scheduling, inventory, and system updates while serving as the go-to resource for training and technical support. We're looking for someone with strong technical expertise, excellent problem-solving abilities, and a customer-service mindset. Success in this position requires advanced skills in analyzing, installing, and troubleshooting software, hardware, and healthcare technology, along with proficiency in Microsoft Office and learning new systems quickly. Strong communication, logical reasoning, and the ability to train others are essential, as is a collaborative, positive approach to working with faculty, students, and external partners. If you thrive at the intersection of technology and education and are motivated by supporting student success in healthcare, we invite you to bring your skills to our team.

Requirements

• Associate's degree or Applied Associate's Degree or Certification from a two-year college or professional/technical school or program.
• Minimum of two years related experience and/or training, or equivalent combination of education and experience.
• Experience in systems administration, troubleshooting technology, technical support, and training.
• Advanced skills in analyzing, installing, and troubleshooting software, hardware, and healthcare technology.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Strong communication and logical reasoning skills.
• Ability to train others and work collaboratively with faculty, students, and external partners.

Responsibilities

• Ensure the seamless operation of the Simulation Center by managing specialized systems.
• Support faculty and help students gain hands-on, real-world learning experiences.
• Serve as an administrator for simulation and virtual healthcare technology, including medication systems and simulation software.
• Prepare and run simulation-enhanced courses, programming and troubleshooting scenarios.
• Maintain detailed documentation to guide faculty and staff.
• Collect and analyze instructional and system data.
• Collaborate with faculty to design learning experiences aligned with industry best practices.
• Manage scheduling, inventory, and system updates.
• Provide training and technical support.

Benefits

• Retirement plan
• 15 vacation days per year
• 12 sick days per year
• 14 paid holidays
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree