Simulation Operations Specialist (Technician)

St. Mary's University•San Antonio, TX

11h•Onsite

About The Position

The Simulation Operations Specialist provides operational and comprehensive technical support for the clinical simulation suite and skills lab for the nursing program. The position is accountable for the day-to-day operations of the suite which involves technical and hands-on support for the preparation and delivery of simulation equipment, manikins, and related technologies and software. ESSENTIAL DUTIES AND RESPONSIBILITIES : Sets up, programs, tests, and runs scenarios and events with simulation faculty, including trial runs to identify gaps and adjustments required for operation of different simulator technologies ranging from anatomic models and full body patient simulators, and standardized patients Prepares, sanitizes, maintains, and ensures functionality of high-fidelity manikins, task trainers, and related multimedia peripherals; prepares and applies moulage - simulated injuries, wounds, bruising - to standardized patients and simulators. Operates and critically troubleshoots simulation equipment malfunctions and technology issues; identifies problems, takes action to resolve in a fast-paced environment. (advanced audio-video recording systems, cameras, microphones, audio/video mixers, amplifiers, projectors, live streaming equipment, video production (including editing), and other types of media equipment) Participates in training by presenting and instructing on the proper use and maintenance of simulation equipment and technology. Operates and maintains medical equipment such as IV pumps, ventilators, anesthesia machines, standard defibrillators, and automated external defibrillators (AEDs.) Installs and updates simulation management software (Leardal LLEAP, CAE LearningSpace, etc.) and hardware upgrades and maintains functionality of manikin components as directed by the manufacturer support Organizes and enhances lab space/environment to include rearranging/relabeling simulation bays to optimize workflow; deep cleans simulation lab, updates signage, and ensures compliance with all governmental and University policies, rules, laws, regulations and codes Performs routine inspections on all lab equipment ensuring that equipment is functional, sanitized, calibrated, properly stored, and perform minor repairs. Maintains inventory of simulation suite and lab supplies and equipment and conducts routine inventory updates; orders and restocks supplies in collaboration with the Director of Nursing. Serves as a primary contact with equipment manufacturers regarding equipment troubleshooting, in-service checks and system problems; maintains equipment records and service contracts (purchases, serial numbers, dates, warranties, repair histories, etc.) Coordinates with vendors related to various modalities of equipment for maintenance, installation, troubleshooting, and in-services Develops and maintains standard operating procedures for simulation session and equipment usage; organizes and digitizes simulation center manuals, user guides, and technical documentation; reviews and revises simulation center policies. Maintains and coordinates scheduling, designing of simulations for each semester; coordinates with clinical partners and/or attends community-based simulation events Assists with orientation, training, grant applications, capital requests for equipment, conducting tours, and in the participation in various University initiatives. Assists with the planning, coordination, and execution of sponsored events to include but not limited to outreach programs, summer camps and STEM initiatives in coordination with faculty, staff, and administration. Remains competent and current through self-directed professional reading, develops professional contacts, cross trains with clinical faculty and staff; attends professional development courses or training (SimGHOSTS, INACSL courses) Performs other duties as assigned.

Requirements

Associate degree from an accredited institution or equivalent; Bachelor degree preferred.
2 years of experience in healthcare simulation-based learning/technology or equivalent in related profession as simulation operator such as allied health profession certification and training (Licensed Practical Nurse, Certified Nurse Assistant, Paramedic, Emergency Medical Technician), or equivalent demonstrated experience with healthcare simulation software
Experience with or a strong working knowledge of healthcare simulation systems and the various software and hardware are highly encouraged to apply.
Must have the ability to obtain and maintain CHSOS within two years of employment.
American Heart Association Basic Life Support (BLS) Certification preferred
Must clear and maintain a favorable background investigation and clearance. (Position is subject to drug screening and other mandated checks)
Must maintain a valid driver's license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
Must be able to work onsite and throughout the year (12 months position); may occasionally have work obligations in the evening, holidays, and outside normal business hours.
Must have the ability to demonstrate intermediate to advanced proficiency with MS 365(Word, Excel, Teams, PowerPoint) and simulation management software (Leardal LLEAP, CAE LearningSpace, etc.) and hardware
Must have ability to adhere to professional and ethical guidelines, including relevant legislation related to access and security of confidential patient health records (e.g., HIPAA, FERPA, and ADA legislation/guidelines), and ensures departmental compliance with university policies and procedures;
Must have excellent verbal and written communication skills.
Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university.
Must have a high ethical standard and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
Must have strong self-judgment abilities to assist in the preparation of department personnel policy information. Use discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities
Must have the ability to demonstrate a capacity for leadership, and the commitment to work collaboratively with a diverse and dynamic community.
Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines
Familiarity with medical terminology is required as well as experience in a fluid and demanding work environment.
Demonstrated experience and understanding of proper lab procedures for safety of self and of others is required.
Ability to configure, operate, and maintain networked computer and audiovisual equipment, beyond the specialized simulation technologies is required.
Customer service-oriented attitude is required.
The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Bilingual Preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).

Nice To Haves

Bachelor degree preferred.
Certified Healthcare Simulation Operations Specialist (CHSOS) certification preferred
American Heart Association Basic Life Support (BLS) Certification preferred

Responsibilities

Sets up, programs, tests, and runs scenarios and events with simulation faculty, including trial runs to identify gaps and adjustments required for operation of different simulator technologies ranging from anatomic models and full body patient simulators, and standardized patients
Prepares, sanitizes, maintains, and ensures functionality of high-fidelity manikins, task trainers, and related multimedia peripherals; prepares and applies moulage - simulated injuries, wounds, bruising - to standardized patients and simulators.
Operates and critically troubleshoots simulation equipment malfunctions and technology issues; identifies problems, takes action to resolve in a fast-paced environment. (advanced audio-video recording systems, cameras, microphones, audio/video mixers, amplifiers, projectors, live streaming equipment, video production (including editing), and other types of media equipment)
Participates in training by presenting and instructing on the proper use and maintenance of simulation equipment and technology.
Operates and maintains medical equipment such as IV pumps, ventilators, anesthesia machines, standard defibrillators, and automated external defibrillators (AEDs.)
Installs and updates simulation management software (Leardal LLEAP, CAE LearningSpace, etc.) and hardware upgrades and maintains functionality of manikin components as directed by the manufacturer support
Organizes and enhances lab space/environment to include rearranging/relabeling simulation bays to optimize workflow; deep cleans simulation lab, updates signage, and ensures compliance with all governmental and University policies, rules, laws, regulations and codes
Performs routine inspections on all lab equipment ensuring that equipment is functional, sanitized, calibrated, properly stored, and perform minor repairs.
Maintains inventory of simulation suite and lab supplies and equipment and conducts routine inventory updates; orders and restocks supplies in collaboration with the Director of Nursing.
Serves as a primary contact with equipment manufacturers regarding equipment troubleshooting, in-service checks and system problems; maintains equipment records and service contracts (purchases, serial numbers, dates, warranties, repair histories, etc.)
Coordinates with vendors related to various modalities of equipment for maintenance, installation, troubleshooting, and in-services
Develops and maintains standard operating procedures for simulation session and equipment usage; organizes and digitizes simulation center manuals, user guides, and technical documentation; reviews and revises simulation center policies.
Maintains and coordinates scheduling, designing of simulations for each semester; coordinates with clinical partners and/or attends community-based simulation events
Assists with orientation, training, grant applications, capital requests for equipment, conducting tours, and in the participation in various University initiatives.
Assists with the planning, coordination, and execution of sponsored events to include but not limited to outreach programs, summer camps and STEM initiatives in coordination with faculty, staff, and administration.
Remains competent and current through self-directed professional reading, develops professional contacts, cross trains with clinical faculty and staff; attends professional development courses or training (SimGHOSTS, INACSL courses)
Performs other duties as assigned.