Simulation and Training Technician DCOM, Knoxville

Lincoln Memorial University•Harrogate, TN

40d•Onsite

About The Position

The Simulation Technician at LMU-DCOM is a vital, hands-on role responsible for ensuring the smooth operation of our simulation and clinical skills labs within the Center for IPE and Simulation (CIPES) at our Knoxville campus. This position is perfect for a tech-savvy, organized individual who is eager to learn. You will be the technical backbone of our program, working closely with colleagues across all DCOM campuses to maintain consistency and excellence in training future DOs.

Requirements

Associate degree OR equivalent relevant experience in health, information technology, technical support, or a related hands-on field
Technical Aptitude: Strong computer skills, including proficiency with the Microsoft Office Suite (Outlook, Word, Excel, Teams, Power Point). Must be motivated to quickly learn to repair, maintain, and troubleshoot technical equipment
Organizational Skills: Exceptional attention to detail and strong organizational skills, with the ability to manage multiple tasks concurrently
Interpersonal Skills: Excellent communication (written and oral) and interpersonal skills; able to work cooperatively and respectfully with faculty, staff, and students
Work Ethic: Self-motivated, conscientious, and equally capable of working independently and as part of a collaborative team

Nice To Haves

Baccalaureate or Master's degree in a related field.
Previous clinical background (e.g., EMT-P, RN/BSN nurse with 3+ years of experience) is helpful but not essential.
Any previous healthcare simulation experience or professional simulation credentialing.

Responsibilities

Be the Go-To Contact: Serve as the first line of support for technical issues related to all simulation equipment, including patient simulator manikins and their associated technology
Manage Simulation Software: Maintain and support the Laerdal Medical SimCapture simulation management platform and provide guidance to faculty, staff, and students on its use
Hands-on Maintenance: Conduct pre-activity checks, routine maintenance, and simple repairs on mechanical and technological equipment to ensure maximum uptime
Operational Readiness: Ensure simulation and skills labs are fully prepared for all activities by conducting regular equipment checks and restocking necessary supplies before each session
Inventory Management: Manage all inventory, supplies, and equipment within CIPES areas using our digital platform, Sortly
Scenario Support: Work closely with program faculty and staff to assist in developing and maintaining training scenarios, exam flows, and evaluation setup in collaboration with the Simulation and Training Coordinator.
Training & Guidance: Provide instruction and guidance to faculty, staff, and students on the proper use and cleaning of equipment and technology
Stay Current: Commit to staying current with healthcare simulation technology and education trends, including attending at least one national medical simulation conference per year
Professional Development: Be open to training for and maintaining relevant professional healthcare simulation credentials (we will support this development)
Compliance: Help ensure all activities comply with state and federal regulations
Complete essential institutional, program accreditation, and other reports as needed
Participate in university committees and support department activities, which may include occasional travel between campuses