Shuttles Ambassador
About The Position
This position provides a variety excellent customer service functions (e.g., customer relations, crowd control, loading and unloading passengers from shuttle buses). Duties and Responsibilities include, but are not limited, to the following: Greets guests with a friendly smile, warm welcomes and thank you. Provides prompt and courteous customer service by evaluating guests needs through empathy, listening, specific questioning and effectively resolves matters through appropriate action, service r solution. Provides guests with directions to different areas and information of activities planned for the day. Interacts with guests to provide assistance on all things related to guests to ensure they have an enjoyable experience. Consults guests and gets approval from guest before assisting them and moving their property. Provides memorable guest service while engaging with guests as you support guests flow and lines and capacity in your assigned area. Control access at shuttle buses loading and unloading areas and ensures all guests are in safe locations prior to bus departing. Greets and verbally assist guests getting on and off the shuttle bus. Complies with all safety policies, guidelines, and procedures. Performs other related duties as assigned.
Requirements
- Excellent customer service, communications skills, and problem-solving skills.
- Good judgement and professionalism.
- Ability to work cooperatively with team members and others.
- Must be at least 18 years of age.
Responsibilities
- Greets guests with a friendly smile, warm welcomes and thank you.
- Provides prompt and courteous customer service by evaluating guests needs through empathy, listening, specific questioning and effectively resolves matters through appropriate action, service r solution.
- Provides guests with directions to different areas and information of activities planned for the day.
- Interacts with guests to provide assistance on all things related to guests to ensure they have an enjoyable experience.
- Consults guests and gets approval from guest before assisting them and moving their property.
- Provides memorable guest service while engaging with guests as you support guests flow and lines and capacity in your assigned area.
- Control access at shuttle buses loading and unloading areas and ensures all guests are in safe locations prior to bus departing.
- Greets and verbally assist guests getting on and off the shuttle bus.
- Complies with all safety policies, guidelines, and procedures.
- Performs other related duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
