Shuttle 3 (CDL Required) - Portland, ME

Towne Park•Portland, ME

12h•Onsite

About The Position

At Towne Park, a career is an opportunity to make an impact by creating smiles and delivering exceptional experiences as a hospitality services company. The company serves millions of patients, visitors, and guests, aiming to brighten someone's day through compassionate service. The Shuttle Driver is responsible for transporting guests to and/or from hotels, hospitals, or casinos and local areas in a friendly, efficient, and courteous manner, adhering to safe driving practices. This role also involves assisting guests with luggage, including delivery and pick-up during arrival and departure, and maintaining vehicle activity and maintenance logs.

Requirements

High school diploma or general education degree (GED) Required
Must possess a Commercial Driver’s License (CDL) with Passenger endorsement issued by the state in which the associate will be performing shuttle driver services.
Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client.
Must be at least 21 years of age due to vehicle leasing contract requirements.
Must maintain a valid driver’s license at all times.
Pass annual / semiannual MVR check.
Must complete the Wheelchair Safety Training course provided by Towne Park as applicable.
Must possess current Medical Examiners Certificate.
Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable.
At least three years of commercial driving experience or nine (9) years of driving experience as a licensed driver.
Must be able to drive manual transmission.
Ability to read and write standard English language.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
Ability to understand 24 hour and military time systems.
Ability to understand rates applicable to time passed.

Responsibilities

Shuttle guests to appropriate places approved by the manager and client contact.
Learn and remember pick-up and destination points.
Possess knowledge of all property outlets, meeting rooms, amenities, main attractions in the area, and parking rates.
Communicate by telephone, two-way radio, and in person in a courteous, friendly, and professional manner with all guests, location staff, and co-workers.
Acknowledge and greet guests within 30 seconds while maintaining a professional and friendly demeanor.
Use guest's last name at all times when appropriate.
Maintain accuracy and composure while under pressure.
Appropriately use salutation of the day and welcome to property.
May operate a vehicle that seats sixteen people or more, including the driver.
Inspect exterior and interior of vehicle at the beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle.
Monitor vehicle condition and record malfunctioning items or damage, submitting findings to the manager.
Protect guest confidentiality in accordance with HIPPA requirements.
Maintain the security of client financial and identifying information.
Offer a hand for assistance to guests, but do not provide “lift” services or assistance.
Check wheelchairs for safe operation prior to each use and clean wheelchairs after each use.
Assist patrons with entering and exiting the vehicle.
May be required to use specialized equipment such as wheelchair lifts.