GUEST SERVICES-SHUTTLE

Expotel HospitalityMetairie, LA
4h

About The Position

The Van Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout.

Responsibilities

  • Transports guests to and from hotel.
  • Assists with luggage to and from guestrooms.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
  • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Be familiar with all in-house groups.
  • Have knowledge of emergency procedures and assist as needed.
  • Use proper two-way radio etiquette at all times when communication with other employees.
  • Explains features of guestrooms to guests.
  • Calls taxi’s for guests.
  • Ensures routine maintenance is performed on Company owned vehicles.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service