Shuttle Driver l Full Time

Corporate Office•Asheville, NC

18h•Onsite

About The Position

To transport hotel guests to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression.

Requirements

Customer Service Oriented
Must be 21 years or older
Must pass pre-employment drug screen
Outgoing, friendly personality
Valid Class C North Carolina License required
Flexible schedule; including days, nights, weekends, and holidays
Ability to lift 50 lbs.
Ability to sit or stand for long periods of time
Ability to bend in order to lift heavy items

Responsibilities

Drive shuttle bus to and from designated destinations in a timely manner
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
Greet guests and provide on boarding assistance
Ensure cleanliness of the vehicle; including interior and exterior
Inspect vehicle daily and report any damage or safety concerns immediately to management
Maintain accurate log of vehicle maintenance
Report any safety concern immediately to management
Maintain accurate log of services rendered
Create memorable experience during transportation service
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.
Assist in keeping front entrance clean and tidy
Understand all emergency procedures
Understand all amenities and services offered at the Hotel and local area
Understand all Moments of Service scenarios