Shuttle Driver (Transportation)

Grand View Lodge•Nisswa, MN

About The Position

Responsible for safely transporting passengers to and from designated locations. The primary focus will be on providing reliable and efficient transportation services while ensuring the comfort and safety of passengers. The incumbent will be required to follow established routes, adhere to traffic laws, and maintain a clean and well-functioning vehicle. About Cote Family Companies: www.cotefamily.com For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth. COTECares CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories. Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be. Career Pathing & Growth: This role allows exposure to both the Corporate and Business Enterprise entities of our organization. Thus the incumbent could leverage development/experience into either direction of senior leadership.

Requirements

Valid drivers’ license for use of company vehicles is required
Comfort with repetitive tasks on a daily basis
Ability to manage time well, meet imposed deadlines and ability to work flexible hours
The position requires the ability to lift over 50 pounds occasionally.
This position requires the ability to stand, walk (6-7 hours at a time), and climb stairs, reach & bend.
The position requires that the employee be able to read basic chemical labels and write in complete sentences in submitting reports and assessments.
Ability to communicate appropriately in the workplace
Ability to meet sanitary skill standards deemed appropriate for position
High school diploma or GED or one (1) year equivalent experience

Nice To Haves

Shuttle/driver experience preferred
Guest service experience highly desirable

Responsibilities

Operate shuttle vehicles in a safe and responsible manner, adhering to all traffic laws and company policies.
Ensure the safety and well-being of passengers during transit.
Follow predetermined routes and schedules, picking up and dropping off passengers at designated locations.
Communicate any route changes or delays to the appropriate personnel.
Conduct pre-trip and post-trip inspections to ensure the vehicle is in good working condition.
Report any maintenance or repair needs promptly.
Provide excellent guest service by assisting passengers with boarding and disembarking.
Respond to passenger inquiries and concerns professionally and courteously.
Maintain accurate records of daily trips, including mileage, fuel consumption and passenger counts.
Submit required reports and documentation in a timely manner.
Communicate effectively with dispatch or supervisory personnel using provided communication devices.
Relay information about traffic conditions, accidents or other incidents that may affect transportation services.
Keep the interior and exterior of the shuttle clean and presentable at all times.
Ensure that the vehicle is stocked with necessary supplies, such as maps or informational materials.
Comply with all applicable regulations and licensing requirements related to passenger transportation.
Stay informed about changes in traffic laws and safety regulations.
Other duties may be assigned.