Shuttle Driver - SeaTac Marriott - $20.74/HR + Tips

Towne Park•Seattle, WA

16h•Onsite

About The Position

At Towne Park, a career is rewarding as a hospitality services company committed to creating smiles by delivering exceptional experiences. Employees have the opportunity to impact millions of patients, visitors, and guests by providing compassionate service, creating memorable experiences, or helping colleagues. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital, or casino and local area in a friendly, efficient, and courteous manner using safe driving practices. They also assist guests with luggage, including delivery and pick-up during arrival and departure, and maintain vehicle activity and maintenance logs.

Requirements

High school diploma or general education degree (GED)
Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client
Must be at least 21 years of age
Must maintain a valid driver’s license at all times
Pass annual / semiannual MVR check
Must complete the Wheelchair Safety Training course provided by Towne Park as applicable
Must possess current Medical Examiners Certificate
Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable
One to three months related experience and/or training; or equivalent combination of education and experience
Must be able to drive manual transmission
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed

Responsibilities

Shuttles guests to appropriate places that are approved by manager and the client contact.
Must be able to learn and remember pick-up and destination points.
Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc.
Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers.
Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor.
Uses guest last name at all times when appropriate.
Maintains accuracy and composure while under pressure.
Appropriately uses salutation of the day and welcome to property.
May operate a vehicle that seats fifteen people or less, including driver.
Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle.
Monitors vehicle condition and records malfunctioning items or damage and submits to manager.
Protects guest confidentiality in accordance with HIPPA requirements.
Maintains the security of client financial and identifying information.
May not provide “lift” services or assistance to any hotel or hospital guest; only offer a hand for assistance.
Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use.
Must be able to assist patrons with entering and exiting the vehicle.
May be required to use specialized equipment such as wheelchair lifts.