Shuttle Driver - Summer 26

AlterraEnumclaw, WA
$23 - $30Onsite

About The Position

As a Shuttle Driver for Activities & Adventure Programs at Crystal Mountain, you will greet, transport, and provide information to our guests. You will commit to providing excellent experiences and memories for our guests. Primary driving responsibilities include operating truck & trailer shuttles in the meadow for guests of the ropes course and 15-passenger van shuttle service from Crystal Mountain to Sunrise Visitor Center in Mt. Rainier National Park.

Requirements

  • Valid Driver’s License.
  • Clean driving record.
  • Must be comfortable operating passenger vans and trucks towing trailer.

Nice To Haves

  • Applicants with CDL and passenger endorsement preferred.

Responsibilities

  • Transport guests from the base area up to the top of Discovery Meadow for visitation to the Flying Raven Adventure Course.
  • Occasionally operate shuttle service from Crystal Mountain to Mt. Rainier National Park.
  • Conduct daily pre-inspections on vehicles in operation for that shift.
  • Respond to customer concerns/questions
  • Contribute to a positive working environment
  • Maintain a safe, healthy, and secure working environment
  • Inspect equipment for safety concerns
  • Promote and market activity options to our guests
  • Help oversee stock levels and alert management when supplies are needed
  • Attend daily pre-shift meetings and necessary trainings
  • Gather guest feedback and recommend improvements to management
  • Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying the Manager of any issues.
  • Promote and maintain the highest level of customer service by anticipating the needs of our guests even before they realize what they need
  • Resolve guest complaints within scope of authority; otherwise refer the matter to management.
  • Notify supervisor of all unusual events, circumstances, missing items or alleged thefts.
  • Develop and maintain an organizational culture, values and reputation with staff and guests.
  • Ensure a positive, harmonious, compliant, and cooperative work environment.
  • Act as a representative of Crystal Mountain with guests & community members.
  • Abide by all Crystal Mountain employment guidelines.
  • Other duties as assigned

Benefits

  • Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
  • 50% off window ticket price at IKON partner resorts
  • Free access to Alterra Mountain destinations during time off
  • Free ski-referral letters for employees to use at other mountain resorts during time off
  • Free friends & family day-ski vouchers (Periodic allotment)
  • Discounts on Ski & Snowboard Lessons
  • Discounts on Ski & Snowboard Rentals
  • Discounts on Gear Tune-Ups
  • Discounts on Food & Beverage
  • Discounts at Crystal Mountain Retail shops
  • Free Crystal branded swag
  • Pro deals on gear with 100s of brands
  • Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
  • Employee-only Night Skiing events
  • Employee Housing Available for eligible positions
  • Accrued paid time off for eligible positions
  • Group health insurance for eligible positions
  • 401K benefit and generous match with immediate vesting for all staff members over 18
  • Opportunities for growth, advancement, and year-round employment
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