Shuttle Driver - Overnight

Wallypark Airport Parking • Belle Isle, FL

230d

About The Position

WallyPark's success is built upon our “motto” exceeding customer expectations, every time. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success. We have 10 locations in 8 U.S. cities, including Atlanta (ATL), Denver (DEN), Jacksonville (JAX), Los Angeles (LAX), Orlando (MCO), Philadelphia (PHL), San Diego (SAN) and Seattle (SEA). We are looking for a friendly and reliable person. Your primary duties will be to transport airport passengers to and from airport parking facilities safely. We expect our drivers to be amiable, helpful, and professional at all times, assisting customers with their luggage and answering any questions they may have. You must have a valid license to operate a shuttle, a clean driving record, and the willingness to work nights and weekends. Prior shuttle bus driving experience is a plus.

Requirements

• Minimum Requirements HS Diploma or five years of shuttle driving experience and must be at least 21 years of age.
• Ability to read, analyze, and interpret federal, state, and local transportation regulations as well as reports and procedures.
• Must be able to read and speak the English language sufficiently (DOT Requirement).
• Ability to add, subtract, divide and multiply.
• Ability to write statements/reports.
• Knowledge of all working functions of a shuttle bus, ADA lifts, wheelchair securement, GPS, video/audio camera, proper stowage, and securement of luggage.
• Proper greeting of customers, proper etiquette with ADA passenger, proper handling of upset customers, promoting the company APP, benefits, and programs.
• Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations.
• Must possess the appropriate license, endorsements and or medical certification to operate a shuttle bus.
• Have a good driving record.
• Must have excellent verbal communication skills.
• Must be able to work in a team environment.

Nice To Haves

• Prior shuttle bus driving experience.

Responsibilities

• Report to work on time and in uniform.
• Conduct shuttle pre-trip inspection, properly complete the pre-trip inspection form, report deficiencies, log passenger counts and accurately complete all reports/forms.
• Greet each customer with a smile, provide pleasant customer service, offer assistance with luggage and be available to customer for customer service-related questions and issues.
• Demonstrate knowledge of the facility and airport terminals.
• Cooperate with all team members to provide the best possible service.
• Must be able to answer inquiries about all rates, services, and promotions.
• Utilize etiquette and professionalism during interactions with customers and in the workplace.
• Assist in the loading and unloading of customer luggage.
• Knowledge of airport roads and terminal locations to allow for expeditious drop-off and pick-up.
• Implementation and recognition of defensive/safe driving techniques.
• Assisting ADA passengers.
• Communicate effectively with other drivers and dispatchers/supervisors to ensure effective fleet operations.
• Compliance with federal, state and local agency regulations in regard to the transport of passengers to/from the airport.
• Maintain clean and orderly shuttle bus.
• Report any operational issues with customers, airport conditions, road & traffic problems.
• Ability and willingness to perform the following job functions- valet, bus washing and facility cleanliness.
• Provide customer satisfaction.
• Comply with company rules, policies and standard operating procedures/company's handbook.
• Maintain communication with the supervisor on duty.
• Report all incidents/accidents to the supervisor on duty.

Benefits

• A Comprehensive Benefits Package with Company Training.
• Paid Holidays, Vacation, & Sick Time.
• Medical, Dental, Vision and 401(k) savings plan.
• Professional Development Growth Opportunities.
• $1000 Sign On Bonus.
• $500 Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED