Shuttle Driver - Hyatt Place Austin Airport - Austin, TX

Hotel Equities • Austin, TX

81d • $13

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver for the Hyatt Place Austin Airport in Austin, TX! The position requires transporting guests in a prompt, friendly, and courteous manner using safe driving practices.

Requirements

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
• Sufficient manual dexterity in one hand to be able to load and unload luggage.
• Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate pick up and drop off points, etc.
• High school diploma or equivalent preferred.
• Valid Class II driver’s license issued by the state in which the hotel is located required.
• Provide evidence of insurability based on risk control factors established by the company insurance provider.
• No prior experience required. Prior driver, hospitality, bell person or door person experience preferred.

Responsibilities

• Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
• Remain calm and alert especially during emergencies or heavy hotel activity and handle complications from driving in the local community.
• Listen, understand and respond immediately to customer and employee inquiries and requests for assistance. Greet customers with a friendly and sincere welcome.
• Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• Clearly communicate the features, and services of the hotel facilities.
• Due to the nature of the hospitality industry, employees are required to work varying schedules to reflect the business needs of the hotel.
• Ability to use a hand-held computer device.
• Maintain cleanliness of the hotel vehicle by cleaning and washing it when appropriate.
• Take vehicle for periodic servicing and fueling as required.
• Assist in valet when necessary.
• Assist other departments as directed.

Benefits

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount
• Flexible schedule
• Referral program
• Hourly rate: $13.50

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees