Shuttle Dispatcher

Los Angeles Philharmonic AssociationLos Angeles, CA
11d$19 - $25

About The Position

The Shuttle Dispatcher, reporting to the Assistant Shuttle Manager, manages all /Shuttle related operational needs and services for each Shuttle lot. Specific starting pays commensurate with experience.

Requirements

  • Must be 18 years or older
  • Existing knowledge of or the ability to quickly learn the following:
  • The greater Los Angeles area
  • Park & Ride and Shuttle bus routes and departure/return information
  • Layout of venue and grounds
  • System for ticket purchase
  • Ability to:
  • Work outside
  • Bend, stand and walk/run for up to duration of entire work shift
  • Lift and carry up to 25 pounds

Responsibilities

  • Manage assigned location. Duties include but are not limited to coordinating with security staff, and placing cones and barricades to reserve spaces for both patron vehicles and buses
  • Act as the Bowl liaison to bus operators at your Shuttle location
  • Maintain ridership information for each departure and relay to supervisor in timely fashion
  • Interface with bus riders, making sure that all have been properly briefed about pertinent information regarding return trip, etc.
  • Remain at assigned Shuttle lot for return trips from the Bowl
  • Help at the end of the show to load patrons for return trip when assigned to a Shuttle lot
  • Employees are expected to respond to a wide range of customer service issues with sensitivity and care
  • Keep accurate time records and abide by the meal and rest break policy
  • Assist other departments when necessary and as directed by a supervisor
  • Respond to a wide range of customer service issues with sensitivity and care
  • Wear a reflective vest when applicable
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