Shuttle Dispatcher - Aurora, Colorado

LAZ Parking•Aurora, CO

51d•$20 - $23

About The Position

We are seeking a highly organized and detail-oriented Shuttle Dispatcher to oversee the routing and coordination of shuttle services. The Shuttle Dispatcher will be responsible for ensuring efficient and timely transport for passengers, monitoring shuttle movements, and maintaining clear communication with both drivers and supervisors. This role requires excellent problem-solving abilities, strong multitasking skills, and a commitment to providing safe and reliable transportation services.

Requirements

Previous experience as a dispatcher, preferably in transportation or logistics.
Excellent organizational and multitasking abilities.
Strong communication skills with the ability to work under pressure.
Proficiency in dispatch software, GPS systems, and Microsoft Office.
Problem-solving skills and quick decision-making abilities.

Nice To Haves

Familiarity with transportation regulations and safety standards.

Responsibilities

Dispatch Coordination: Assign and dispatch shuttles to ensure on-time performance and efficient routing.
Communicate with drivers to relay route adjustments, passenger information, and emergency instructions as necessary.
Track shuttle locations and schedules to ensure consistent service and to anticipate potential delays or issues.
Scheduling and Routing: Coordinate shuttle schedules based on demand, service needs, and driver availability.
Optimize shuttle routes to minimize travel time and maximize fuel efficiency.
Adjust schedules and routes as needed in response to weather, traffic conditions, and other factors affecting travel times.
Communication: Serve as the main point of contact for drivers and supervisors, providing timely information about schedules, delays, and route changes.
Respond to passenger inquiries and assist with any transportation issues or concerns.
Communicate with management about operational issues, maintenance needs, and service improvements.
Record Keeping and Reporting: Maintain accurate records of driver shifts, passenger numbers, shuttle mileage, and fuel usage.
Prepare daily and weekly reports on shuttle operations, highlighting any delays, incidents, or operational challenges.
Ensure compliance with transportation regulations and company policies.
Safety and Compliance: Monitor shuttle operations to ensure adherence to safety protocols and regulations.
Coordinate with maintenance teams to ensure all shuttles are in proper working condition and address any vehicle issues promptly.

Benefits

Team Atmosphere
Growth Opportunities
Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
Paid training: No experience? We have you covered!
Free company uniform
Health Coaching & Resourcesâ¯One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
Employee Assistance Program (EAP)â¯you and eligible household members have 24/7 access to confidential counseling.
Smoking Cessation Program
401k
Medical, Dental, Vision
Paid time off
Short Term & Long-Term Disability
After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.