Shuttle Dispatcher (Truckee, CA, US)

Vail Resorts • Truckee, CA

45d • $20 - $23

About The Position

As a Shuttle Dispatcher, you will create and Experience of a Lifetime for our guests by providing local expertise and guidance for our shared shuttle buses, private cars and charter vans using our reservation system. You will be expected to understand our services and products so that you can coordinate & book the guests' travel needs.

Requirements

• We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary
• Desire to learn and grow
• Must be able to communicate fluently in English

Responsibilities

• Answer phones in a polite, professional and timely manner
• Create and update reservations for our Shared Shuttles, Private cars and Charter Vans
• Understand Products and Services so you can effectively provide guests options that will meet their transportation needs
• Maintain a positive and friendly attitude with both guests and coworkers in a high paced and busy atmosphere
• Interface with internal departments including dispatch, operations and Group Sales Representatives.
• Manage Time and Labor (Payroll) for Transportation department
• Manage and oversee driver qualification files of commercial drivers as required by the DOT/FMCSA
• Support the transportation and parking departments with administrative functions which include but are not limited to: Purchasing Employee events Scheduling and logistics Employee communication
• Prepare weekly safety meetings
• Prepare daily reports on department performance and analytics
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees