Showroom Server - On Call - Tournament of Kings - Excalibur
About The Position
Step into the exciting role of Showroom Server, where you will bring the spirit of the realm to life through immersive, guest-focused service within the legendary Tournament of Kings. In this one-of-a-kind dining arena, you will deliver prompt, attentive tableside service while contributing to an unforgettable medieval feast and spectacle. With every interaction, you will embody the energy and hospitality of the court, ensuring each guest feels welcomed, engaged, and fully transported into the experience. Your service will create lasting memories, making every guest feel like royalty from arrival to farewell.
Requirements
- At least 21 years of age
- Brings 1+ year of relevant food and beverage experience, including prior banquet service in a high-volume or entertainment-driven environment
- Flexible and available to work varied shifts, including weekends and holidays
Nice To Haves
- Experience working in a similar resort setting preferred
Responsibilities
- Take order, and serve food and drinks efficiently and accurately in work area as applicable
- Itemize bills correctly and efficiently secure payment
- Greet guests in a positive, friendly manner and make them feel welcome
- Anticipate the guest’s needs and respond appropriately with a sense of urgency
- Maintain cleanliness and stock of their assigned areas, side stations, tables and POS stations
- Consistently follow sequence of service utilizing all proper procedures standardized by the room management
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Stand Out From the Crowd
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
