California Closet Company-posted 3 months ago
$20 - $30/Yr
Full-time • Entry Level
Poway, CA
Specialty Trade Contractors

The Showroom & Scheduling Coordinator assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.

  • Completing appointment scheduling in an efficient and detailed manner for Design Consultants.
  • Answering incoming phone calls & emails to either the local scheduling office or local showrooms and addressing client needs.
  • Working in conjunction with the activities of the Centralized Scheduling team and communicating daily with the team regarding issues with accuracy of consultations being scheduled.
  • May be assigned administrative duties including other clerical responsibilities.
  • Maintaining the showroom at the direction of the Sales Manager in accordance with the maintenance and cleanliness checklist.
  • Self-starter with a positive attitude and ability to manage own schedule.
  • Demonstrated success in representing a premium brand in a showroom environment while providing a premium customer experience.
  • Ability to provide an exceptional client experience aligned to the company values.
  • 2-3 years of experience in administrative and/or customer service in construction and/or in the home renovations/improvement industry, preferably within a luxury brand environment.
  • Calendar management and appointment scheduling experience required.
  • Detail oriented, organized, and possess time management skills.
  • Proficient in Microsoft Office (Word, PowerPoint, Excel) and Google Sheets with strong computer literacy skills.
  • Ability to learn and use various business systems (CRM, CAD, Salesforce, etc.).
  • Hourly Rate from $20.00 to $30.00 DOE
  • Health insurance
  • PTO days, paid holidays, and sick days
  • 401K retirement plan with company match
  • Employee discount
  • Promotional opportunities available
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