Showroom Sales Consultant

Ferguson Enterprises•Madison, WI

8d•$60,000 - $90,000•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Showroom Consultants are trusted partners who help homeowners, builders, and designers bring their vision to life in a fast-paced, people-first culture. Our Showroom Consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you’ll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer’s needs and project budget, and providing ongoing support after the sale . Schedule: Tuesday through Saturday , Tuesday – Thursday 8:00 am to 4:30 pm, Friday 8:00am to 4:00pm and Saturdays 9:45 am-3 :15 pm .

Requirements

1+ year of experience in kitchen, bath, and/or lighting products preferred
2+ years of sales experience
3–5 years of customer-facing customer service experience strongly preferred
Problem solving, leadership, listening and interpersonal skills
Organizational and time management skills
Excellent verbal and written skills
The ability to deal with a vast array of customers with varying levels of product knowledge
Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

Nice To Haves

Understand the basics of design and interior decorating is a plus.

Responsibilities

Work with customers, including builders, designers, and homeowners, to sell a wide range of products , which include appliances, high end fixtures, lighting, etc.
Respond to inquiries with accurate pricing, inventory and delivery information
Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
Prepare job quotations and submittals
Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
Continually improve sales skills and product knowledge to promote a professional image in the field