Part-Time Boston Showroom Sales Associate - (20 hours)
About The Position
Who We Are For more than fifty years, Thos. Moser has championed the revival of true American craftsmanship. Every piece that leaves our Maine workshop bears one maker’s signature and a promise of heirloom quality. From sustainably harvested North-American hardwoods to time-honored joinery, we craft furniture with soul—and we invite our customers to be part of that story. Explore more at www.thosmoser.com. The Boston Showroom is in an advantageous location on Arlington Steet, partnering daily with our Maine workshop to delight clients throughout New England and beyond. To accelerate our next chapter of growth, we’re adding a Part-time Showroom Sales Associate to our small, high-impact team. Why This Role Matters You’ll be helping us elevate every touchpoint—on the showroom floor, over the phone, and through our live-chat platform. Your leadership will translate foot traffic and digital inquiries into lifelong client relationships, driving revenue while upholding the craftsmanship and integrity that define Thos. Moser.
Requirements
- Minimum one year in retail, showroom, or hospitality, preferably in a luxury environment.
- A record of driving growth, beating targets, and building repeat business.
- Natural rapport with discerning, design-savvy clientele; poised communication in person, on the phone, and online chat.
- Proficiency with MS Office and CRM (HubSpot preferred); ability to juggle multiple platforms with ease.
- Organized, solutions-oriented, and comfortable prioritizing in a fast-moving, luxury environment.
- Full-time availability, including weekends (no evenings required).
Nice To Haves
- Appreciation for fine woodworking; background in furniture, interiors, or the design trade is a plus.
Responsibilities
- Engage walk-in guests, incoming phone callers, and live-chat visitors with equal enthusiasm, guiding each through discovery, selection, and post-delivery follow-up.
- Convert leads across residential, A&D, and B2B channels; maintain an active pipeline and hit or exceed monthly KPIs.
- Master the full Thos. Moser portfolio—materials, finishes, customization options, and sustainability story—to craft tailored proposals for clients and designers.
- Assist with opening/closing, inventory integrity, visual standards, and facility care to ensure a welcoming, brand-right environment.
- Generate quotes, enter orders, track production, and orchestrate white-glove delivery, ensuring every promise is met.
- Proactively resolve service issues with empathy and speed.
- Uphold showroom merchandising to brand standards; support local events, product launches, and outreach that amplify our presence on the West Coast.
Benefits
- Competitive hourly pay plus monthly performance incentives.
- A tight-knit, family-owned company where your contributions are visible and valued.
- The pride of representing hand-crafted furniture guaranteed for life—helping preserve American craftsmanship for generations to come.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
