Showroom Reception in Santa Barbara

WDC Kitchen & Bath Center•Santa Barbara, CA

5d•$20 - $22•Onsite

About The Position

ABOUT US: WDC Kitchen & Bath Center is Southern California’s premier retailer and builder distributor of home appliances and plumbing fixtures. For over 40 years, we have proudly served homeowners, contractors, designers, and builders with exceptional products, expert guidance, and world-class customer service. As we continue to grow, we are looking for a dynamic and driven Receptionist to join our team and contribute to our continued success. POSITION SUMMARY: As Reception at WDC Kitchen & Bath Center, you will be responsible for supporting the customer experience by providing a welcoming environment and assisting solutions by the transferring of incoming phone calls. This role is ideal for a motivated professional who finds satisfaction in connecting with people in person and over the phone.

Requirements

1-2 years’ experience within a luxury retail, customer service, or similar role preferred.
Proficiency in MS Office
Good organizational skills
Able to communicate clearly verbally and in writing, and demonstrate good listening skills
Minimum High school diploma or GED required
Ability to change direction as priorities shift and adapt to changing circumstances
Schedule Availability: Working environment & conditions: General showroom setting; frequently standing and sitting options while using computer and phone.
Required to wear comfortable and appropriate clothes within Business Professional Standards.

Responsibilities

Promptly, accurately, professionally and courteously receive most telephone calls.
Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails.
Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality.
Engage with Customers professionally and courteously with genuine concern for their WDC experience needs.
Promptly greets every person entering the Showroom within WDC Customer Experience guidelines.
Ensure that the reception area is consistently tidy and clean, free of dust.
Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately.
Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge.
Directs job applicants to fill out application for current job openings online.
Escalate any job verifications or records requests to the Human Resources department.
Signs for deliveries when necessary and notifies recipients.
Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager.
As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry.